Customers will be at the heart of much of the energy transition. No longer does the boundary of the energy system end at the meter: EVs, heat pumps, batteries and flexible loads will all play a big role in services to customers and the energy system. In this episode we will take a look at customers needs and wants, how they react to certain propositions, and we also look at highlights of Delta-EE's customer research. Host Jon Slowe is joined by Delta-EE experts, David Trevithick and Lodovica Di Deodato.
For more information on our research, visit www.delta-ee.com.
Smart Thermostats - What business models and opportunites are companies pursuing?
From running a utility to investing in emerging contenders: in conversation with Ian Marchant
Heat as a Service - selling comfort to the customer
Smart charging - revolutionising the electric vehicle sector in Europe
Auto-switching - the latest way for energy customers to save money
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