"Listening without solving... Is really important, because the tendency for a lot of people is when somebody comes to you with an issue, the immediate response is to try and find a solution to the problem when in fact that may not be what you need."
Gordon Simpson, SVP Human Resources, DHL Global Forwarding
We're Only Human -- Episode 117
Work is changing. We all know it. We've seen it. Hiring is more difficult than ever, and predictions are that it will get harder. Retaining talent is critical. Development is essential.
It's easy to feel like it's a problem that nobody can solve, but in today's conversation, Ben talks with Gordon Simpson of DHL Global Forwarding about how the firm is serving its workforce by putting them first. From shifting to bring PPE into the country during COVID to health concerns with return to work, DHL is adapting to meet the challenges its people face and supporting them at the same time.
Connect with Gordon on LinkedIn: https://www.linkedin.com/in/gordon-simpson-5731736/
See episode archives and learn more about the show: http://lhra.io/podcast
WOH 74: Using Internal Podcasts to Communicate with Deskless Workers
WOH 73: What it Takes to Mentor Women (and Men)
WOH 72: How Intel Designs Intentional Candidate Experiences
WOH 71: How to Scale HR with a Growing Business
WOH 70: Hint: There's No Perfect HR Tech System for Everyone
WOH 69: Pricing Skills Versus Jobs with Labor Market Intelligence
WOH 68: How to Approach HR Like a CFO
WOH 67: Filling Critical Skills Gaps for Today's College Graduates
WOH 66: Trends Driving 4x Growth in HR Analytics Teams
WOH 65: Delivering HR Technology for 75,000 Global Employees at Emerson Electric
WOH 64: How to Engage Remote Teams and Virtual Workers
WOH 63: 5 Lessons from the Best Midsize Employer in the US
62: How to Repond to Negative Glassdoor Reviews with Chad Roudebush
61: Why You Shouldn't Pick Low-Hanging Fruit as a New Leader
Episode 60: 69% of Job Seekers Would Not Reapply After a Negative Experience
We're Only Human 59: Stomping out Stereotypes with AARP's Heather Tinsley-Fix
We're Only Human 58: Open Sourcing the Recruiting Playbook from Northwestern Mutual
We're Only Human 57: Prioritizing D&I at Online Gaming Firm NCSOFT
We're Only Human 56: How Delta Airlines Designs its Candidate Experience
We're Only Human 55:The HR Leader's First Year on the Job
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