Anatomy of Change - How Organizational Culture Forms

We discuss the interplay between organizational culture, relationships, and operational models, using the metaphor of states of matter. It emphasizes that these elements are interconnected and should be addressed simultaneously for effective change. Organizational culture is shaped by external and internal factors, including history and dramatic events, which can create opportunities for cultural shifts. Self-organization is key during crises, allowing organizations to reestablish equilibrium. External events like economic changes or internal events like leadership shifts can disrupt equilibrium, providing chances to influence culture. These moments require careful management to effect meaningful cultural transformation.

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