Episode 20: Justin Watts on Doing The Right Things Wrong

Joining Mik on this episode of Mik + One is Justin Watts, Director of Agile Change at Lloyd Banking Group one of the UK’s Big Four banks.

In this episode, Mik and Justin discuss:

• Redesigning software systems around flow to the customer instead of process
• Respecting the laws of physics when accelerating flow across value streams
• Importance of doing the right things wrong, rather than wrong things right
• Identifying leading indicators to track and improve lagging measures
• How the economies of flows outweigh the economies of scale

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne
www.tasktop.com

For more information about Justin Watts, to view the full list of resources featured in this episode, and to download the episode transcript, visit:
https://projecttoproduct.org/podcast/justin-watts