Incremental Gainz #16 - Johnny ’baba’ Shanahan

Johnny 'baba' is the owner of the men's barber chain Barber Barber. He has single handedly changed the culture of a barber shop and now owns 7 shops over the country. I was really looking forward to this as I visited the shop a few years ago and the branding, culture and experience on a whole was second to none. We discuss a lot of topics including understanding who your customer is.

"The customer is always right, when it's the right customer." - Johnny 'baba' Shanahan

To visit Barber barber click below

http://www.barberbarberuk.co.uk/