Are your current HR practices engaging or disengaging your workforce? How do you know?
In a recent webinar most of the attendees admitted that their practices were disengaging workers, a painful testimony to the kind of talent practices many companies employ. But how do we fix it and give employees a better experience?
When you ask most HR leaders about how they tap into what their employees are thinking, they instantly turn to a survey. We often think surveys are the best tools for gathering intelligence about what people are feeling and thinking, and they actually can be a great solution for that problem. The issue comes when we ask those questions once a year or even every other year, as some companies do. How can we expect to take action on the right friction points in the employee experience if we only ask about those issues once a year?
In today's conversation with Scott Heyhoe, Director of Solution Management at Questback, Ben digs into how Questback helps employers solve this issue with a strategy of continuous listening.In addition to enjoying Scott's cultured British accent, you can expect to learn how to balance a qualitative and quantitative approach to measuring employee engagement, how to be transparent with employees, and even how the gig economy might be changing how we think about engagement. Scott also opens up about a personal experience where engagement was obviously not top of mind for a particular employer, giving us all an example of what NOT to do when dealing with workers, whether full-time or contingent.
Learn more and connect with Questback: http://questback.com
Get the ATD webinar research Ben mentioned in the intro: http://gettalk.at/atd
WOH 74: Using Internal Podcasts to Communicate with Deskless Workers
WOH 73: What it Takes to Mentor Women (and Men)
WOH 72: How Intel Designs Intentional Candidate Experiences
WOH 71: How to Scale HR with a Growing Business
WOH 70: Hint: There's No Perfect HR Tech System for Everyone
WOH 69: Pricing Skills Versus Jobs with Labor Market Intelligence
WOH 68: How to Approach HR Like a CFO
WOH 67: Filling Critical Skills Gaps for Today's College Graduates
WOH 66: Trends Driving 4x Growth in HR Analytics Teams
WOH 65: Delivering HR Technology for 75,000 Global Employees at Emerson Electric
WOH 64: How to Engage Remote Teams and Virtual Workers
WOH 63: 5 Lessons from the Best Midsize Employer in the US
62: How to Repond to Negative Glassdoor Reviews with Chad Roudebush
61: Why You Shouldn't Pick Low-Hanging Fruit as a New Leader
Episode 60: 69% of Job Seekers Would Not Reapply After a Negative Experience
We're Only Human 59: Stomping out Stereotypes with AARP's Heather Tinsley-Fix
We're Only Human 58: Open Sourcing the Recruiting Playbook from Northwestern Mutual
We're Only Human 57: Prioritizing D&I at Online Gaming Firm NCSOFT
We're Only Human 56: How Delta Airlines Designs its Candidate Experience
We're Only Human 55:The HR Leader's First Year on the Job
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