Patti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, customer retention, and profit. She is the owner of Maranet Inc. and the creator of The Profit Generator Program*, which takes business owners through a process for developing the ability to see through their customers’ eyes. She also created the Breaking Through Barriers Program*, which helps business owners identify and eliminate the bottlenecks that impede growth and success. Patti joins the show to discuss her new book: UpSolutions - Turning Your Team into Heroes and Customers into Raving Fans. She also shares pivots that lead to breakthroughs, how to use crisis to reinvent your business and emerge as a market leader, and how to turn your customers into your own business growth catalyst.
It's always sunny in Providence
Lead, Follow, or Get Out of the Way
Tough times never last, but tough people do
Everything's Gonna Be Alright
The Sales Hot Seat
You're Hired!
Are Outside Sales Reps Obsolete?
The Truth Shall Set You Free
Memory Lane
Communication Breakdown
Sales Turnover
Can You Serve 2 Masters?
East Meets West
42% of sales reps feel they don't have enough info prior to making a call, WTF!
Why are so many reps underperforming?
Say goodbye to 1 million sales jobs in 2020
44% of sales reps give up after 1 follow-up, WTF!
Always Be Closing?
Are Salespeople Born or Made?
Ask and Ye Shall Receive
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