[164] In times of uncertainty, our natural inclination is often to look for answers and validation in others to make sure we're doing things right. What we tend to forget, though, is that someone else's decision about their business might not be the right one for us (no matter how good the idea or action is). When it comes to your brand, your business, do what feels right for you. Learn from the past and others, only to then pave your very own way.
Featuring PR and marketing professional Zane Hagy, this week's conversation explores crisis communication, the concept of resilience and the power that lies in being a black sheep.
Links:
Visit Z11 Communications: https://bit.ly/3bDNpv7
Click to read 'Be a Black Sheep' (written by Zane Hagy)
Click to read 'Communicating in Times of Crisis' (written by Zane Hagy)
Take the Big Fat Global Hair & Beauty Quiz at your pace and on your own time
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.
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Read the transcript, or click here to learn more about Phorest Salon Software.
Geno Stampora on Learning to Live With Continued Disruption
Abigail Walsh on Bringing the Salon Owners Summit Back to Ignite Growth and Action
Stefania Rossi on the Costly Implications of Bad Hiring Decisions (And the Red Flags to Keep In Mind)
Noam Auger on Celebrating Self-Acceptance & Working Beyond the Gender Binary
Tara Rose Kidd on Breaking the Mould and Doing the Things That Scare You
Bonnie Conte on Visionary Leadership and Opening Doors to New Ideas
Laura Graven & Brady Dahm on Inspired Action, Staying True to a Culture of Inclusivity
Amanda Baer on Why Being Intentional With Your Salon’s Interior Design Is Good Business
Sonia Magnier on Making Wellbeing a Priority, a Leader’s Duty of Care
Stefania Rossi on Building a Salon, Team and Reputation to Be Proud Of
Kristin Rankin & Lauren Wilde on Running Gender-Affirming Salon Spaces (Rerun)
Paddy Monaghan on The Power of Perspective
Kristen Lumiere on Navigating Sticky Situations & Breaking Up With Salon Clients
Jay Williams on the Difference Between Satisfied & Loyal Clients, and Why It Matters (Rerun)
David Barnett on Inspired Leadership and Shaping the Dream Workplace (Rerun)
Ben Lifton on Becoming a Content Kween (And Why Your Salon Will Thank You for It)
Shay Hoelscher on Entrepreneurship, Driving a Race Car & Creating a Lovemark
Hunter Donia on Building the Clientele of Your Dreams, Insights Gained From Adversity
Sian Gray on Phorest’s Commitment to Helping Salons Reach Their Growth Potential
Ronan Perceval on the Story of Phorest
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