Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Business:Management
Joining me today for Episode #329 of the podcast is Mike Eisenberg, the director, editor, and producer of the film “To Err is Human,” a documentary about the incredibly important issue of patient safety. The film shares a title with the groundbreaking 1999 report from the Institute of Medicine.
The film is available on as a digital download (through iTunes and other platforms) and a Blu-ray or DVD (through Amazon) and there also screenings taking place around the country (and you can arrange one at your organization).
In our conversation, Mike and I talk about the scale and breadth of patient safety problems, some of the systemic causes, and some of the solutions that are being tried and used in healthcare. The term “Lean” is not a part of the film, but Mike said he's become aware of the alignment between Lean and systemic patient safety improvement, but there are limitations to what could be put into a 77-minute film. But, there are common themes including not blaming “bad apples” and improving the way care is delivered in a systematic way.
I had the opportunity to watch the film before the interview — it's very powerful and well produced. I hope you'll check out the film, whether you are a patient or a healthcare professional (or leader). It's important that we help the public understand that patient safety can't be taken for granted… and it's important that hospitals step up their efforts on this front.
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Nick Katko and Mike De Luca Talk About Practicing Lean Accounting
Karyn Ross, Lean and Kind Leadership
John Gallagher, Lean and The Uncommon Leader
Katie Anderson on Breaking the Telling Habit
Balaji Reddie, Founder of the Deming Forum India
Laura Kriska, the First American Woman to Work at Honda HQ in Japan
Brant Cooper on Being ”Disruption Proof” in Pandemic Times & Beyond
BONUS: John Shook, Revisited from 2009 - Managing to Learn and A3 Problem Solving
BONUS: David Meier's "Favorite Mistakes" at Toyota and His Distillery
BONUS: Jamie Flinchbaugh, Revisited from 2006
Ryan McCormack on His “Operational Excellence Mixtapes” & More
BONUS: In Memoriam -- Podcast Guests Who Have Passed Away
Katie Anderson: One Year of "Learning to Lead, Leading to Learn" and the New Audiobook
Revisiting #124: Paul O'Neill on Habitual Excellence and Safety
Lean Six Sigma and Continuous Improvement from Railroads to Pageants: Allison Greco
The Lean Journey (and Mass Vaccination Sites) at Munson Healthcare: Kaleb Foss and Butch Bowlby
Dr. John Kenagy on Adaptive Design Kata: An Improvement and a Leadership Kata (Lean Healthcare)
Brad Jeavons on How to Remotely Deploy Lean and Agile (Outside of Manufacturing)
Tracy O'Rourke on Vaccinations, Lean Six Sigma in Government, and More