On this episode, Chip sits down with Bill McInturff to discuss the results of his demonstration he did with Micah Roberts that focused on recasting and improving the HCAHPS (the Hospital Consumer Assessment of Healthcare Providers and Systems) patient experience survey. The report, concluded that even though the HCAHPS is a well-designed, well-administered survey, it could be strengthened to add items important to patients. The demonstration also added an online delivery mode and found that it increases response rates.
Ron Rittenmeyer Discusses How Hospitals are Changing the Continuum of Care
Bill Carpenter Discusses Advances, Challenges in Rural Health Care
Mike Wargo Discusses How Hospitals are Preparing for Emergencies
Dr. Jonathan Perlin Discusses How Patients Benefit from the Use of Big Data
Stuart Altman Discusses the Future of Hospitals
Stuart Altman Discusses the Development of the Modern Hospital
Hospitals In Focus Trailer
Create your
podcast in
minutes
It is Free
Jim & Bill (It‘s Another Day)
HauntingLive
Dr. Paul’s Worldviews
The Ben Shapiro Show
Morning Wire