OA 470: Call Center Expansion Amidst AI Revolution - with Mark Shapiro of Select VoiceCom

Outsourcing podcast

Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/470

 

Select VoiceCom

In this week's podcast episode, Derek Gallimore spoke to Mark Shapiro. Mark is the CEO and Founder of Executive Boutique Call Center and Select VoiceComm (SVC). 

The conversation explored Executive Boutique Call Center's rebranding to Select VoiceComm, the company’s expansion to Davao, and AI's impact on the call center industry.

 

References:

W:  https://ebcallcenter.com/

E: https://www.linkedin.com/in/mark-alan-shapiro/

 

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