WIHI - A Podcast from the Institute for Healthcare Improvement
Health & Fitness:Medicine
Date: May 21, 2015
Featuring:
When someone is first diagnosed with cancer, those first few days and weeks can be terribly disorienting. Even when health care professionals and staff try to provide clear information about next steps, the person who’s supposed to be taking everything in may be severely distracted. This can be true no matter what type of cancer; but when the news is especially frightening, we can all appreciate why, for some patients, nothing computes. Are there particular ways the health care system can behave, best practices that can be deployed, to ease this initial, hard part of the cancer journey? Yes, say a growing number of cancer treatment providers and patients and observers.
We have well-known marketing and health care service expert Leonard Berry to thank for helping us shape and anchor this WIHI; Len has spent the past year interviewing more than 350 patients, family members, oncologists, and others to get to the heart of current problems and missteps when it comes to supporting those who are newly diagnosed with cancer. As Len puts it, “A cancer diagnosis is a fireball that turns a patient’s and family’s lives upside down. How can we improve the overall experience? What are the possibilities to ease the path in these first, highly emotional days?”
WIHI: How to Speak Up for Safety
WIHI: Building Systems of Safety
WIHI: Engaging and Supporting Family Caregivers
WIHI: Improving Patient Experience: What's Working, What's Not
WIHI: What's Next for Electronic Health Records
WIHI: How Health Care Can Accelerate Health Equity
WIHI: 100 Million Healthier Lives: From Vision to Reality
WIHI: Five Practical Strategies for Managing Successful Improvement Projects
WIHI: Nurturing Trust: Addiction and Maternal and Newborn Health
WIHI: Health Care in Motion: Making Sense of a Moving Picture
WIHI: Joy in Work: An Antidote to Today's Burnout in Health Care
WIHI: The Opioid Crisis: How Health Care and the Community Can Act
WIHI: Breaking the Rules: Lessons from IHI’s Leadership Alliance
WIHI: The New World of Co-producing Health and Health Care
WIHI: A New Framework for Safety in Ambulatory Care
WIHI: Making Data Work for Quality Improvement
WIHI: Morality Matters: How to Reset the Mission of Quality Improvement
WIHI: New Tools and Thinking for Shared Decision Making
WIHI: Realizing “What Matters” (to Patients and Families)
WIHI: Personal Mastery for Transformational Leadership
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