"When we select leaders, what we have found is leaders may have great, innovative ideas. They may be very driven to achieve. But if they're not inspiring people, if they're not demonstrating those interpersonal qualities that people see them as servant leaders, we've noticed that people are not willing to follow them. So we really emphasize that [serving] is exactly the quality that we want to see in leaders."
Ji-Yun Kang, Leadership Assessment and Selection, Mayo Clinic
We're Only Human -- Episode 146
All of the data indicate that a leader can make or break someone's experience at work. In this episode of We're Only Human, Ben talks with Ji Yun Kang, head of leadership assessment and selection at Mayo Clinic. Ji-Yun shares the key attributes the organization looks for in its leaders, including the things that push someone into the "no" pile when under consideration.
Ms. Kang also suggests how to evaluate if leaders are actually successful or not, offering examples that help to make this conversation very practical for companies that want to use their leaders to engage, develop, and retain their workforce.
This episode is sponsored by Workplace from Meta.
Links and Show Notes
New Data on Employee Mental Health, Business Impact, and Employee Perception
Mythbusting AI in Talent Acquisition on We’re Only Human
Top Concerns for HR in 2022 on We’re Only Human
Creating a Vibrant Performance Process: Insights from Two Chief People Officers
Stop Avoiding AI and Embrace Human Experiences on We‘re Only Human
Why Not Risk Hiring Someone Amazing? Featuring Peter Sursi of the FBI on We‘re Only Human
Leading Organizational Change at Siemens with Manuela Brede on We‘re Only Human
Talent Intelligence and Compensation with Salary.com‘s CEO on We‘re Only Human
HR‘s Role in Driving Organizational Success with Julie Salomone on We‘re Only Human
Interviews as a Source of Rich, Actionable Data with BrightHire on We‘re Only Human
20 Hiring Strategies, Ideas, and Tips for a Tight Talent Market on We‘re Only Human
Openness to Failure as a Critical HR Skill on We're Only Human
Digital, Secure Document Management for HR Teams on We’re Only Human
What's Your Culture of Health? Featuring Mobile Health on We're Only Human
SMB Employers, Complexity, and Compliance with Jordan Conley on We're Only Human
Personalizing Talent Practices at an Individual Level with Juan Betancourt on We're Only Human
How to Bring the HR Community Together with Bill Banham on We're Only Human
Work Has Changed at DHL - Here's How The Company is Prioritizing Talent
Don't Judge for Feelings, Judge for Actions - Featuring Faye Ekong on We're Only Human
Workplace Performance is 90 Percent Mental with Roger Kitchen on We're Only Human
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