"When we select leaders, what we have found is leaders may have great, innovative ideas. They may be very driven to achieve. But if they're not inspiring people, if they're not demonstrating those interpersonal qualities that people see them as servant leaders, we've noticed that people are not willing to follow them. So we really emphasize that [serving] is exactly the quality that we want to see in leaders."
Ji-Yun Kang, Leadership Assessment and Selection, Mayo Clinic
We're Only Human -- Episode 146
All of the data indicate that a leader can make or break someone's experience at work. In this episode of We're Only Human, Ben talks with Ji Yun Kang, head of leadership assessment and selection at Mayo Clinic. Ji-Yun shares the key attributes the organization looks for in its leaders, including the things that push someone into the "no" pile when under consideration.
Ms. Kang also suggests how to evaluate if leaders are actually successful or not, offering examples that help to make this conversation very practical for companies that want to use their leaders to engage, develop, and retain their workforce.
This episode is sponsored by Workplace from Meta.
Links and Show Notes
Human Benefits for a Human Workforce with Maribeth Bearfield on We're Only Human
Stop Anonymizing Employee Feedback--Insights from Joyous on We're Only Human
Introversion-The HR Super Power with Tim Gardner on We're Only Human
Hire Internal Employees to Drive Engagement and Career Ownership with Jerome Ternynck on We're Only Human
Owning HR's Cybersecurity Responsibilities with Erika Lance on We're Only Human
Connecting Healthcare Operations and Recruiting at Mercy on We're Only Human
Making Magic for Candidates with Paradox.ai on We're Only Human
3 Keys to Creating and Becoming a Best Place to Work: Angie Redmon on We're Only Human
What is the Extended Workforce? Insights from Utmost on We're Only Human
HR Analyst Day *Podcast Takeover* Featuring Engagedly on We're Only Human
Engaging a Field-Based Workforce-Lessons from Nussbaum Transportation on We're Only Human
Empowering Your Internal Experts for Better Learning Outcomes on We're Only Human
Measuring Productivity in the Modern Workplace: Prodoscore on We're Only Human
Mediocrity, Clarity, and Personal Brand with Carla Patton on We're Only Human
How Paypal Maps and Creates Employee Journeys on We're Only Human
Ashley Furniture Saved ~$5 Million with Employee Retention: Featuring Humantelligence on We're Only Human
How to Drive Business Innovation from Within HR on We're Only Human
How Do I Support a Remote Work Culture? A Q&A Episode on We're Only Human
How Takeda Radically Transformed Its HR Operating Model on We're Only Human
Why Learning is the Superpower We All Need: The Upskilling Imperative on We're Only Human
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