"When we select leaders, what we have found is leaders may have great, innovative ideas. They may be very driven to achieve. But if they're not inspiring people, if they're not demonstrating those interpersonal qualities that people see them as servant leaders, we've noticed that people are not willing to follow them. So we really emphasize that [serving] is exactly the quality that we want to see in leaders."
Ji-Yun Kang, Leadership Assessment and Selection, Mayo Clinic
We're Only Human -- Episode 146
All of the data indicate that a leader can make or break someone's experience at work. In this episode of We're Only Human, Ben talks with Ji Yun Kang, head of leadership assessment and selection at Mayo Clinic. Ji-Yun shares the key attributes the organization looks for in its leaders, including the things that push someone into the "no" pile when under consideration.
Ms. Kang also suggests how to evaluate if leaders are actually successful or not, offering examples that help to make this conversation very practical for companies that want to use their leaders to engage, develop, and retain their workforce.
This episode is sponsored by Workplace from Meta.
Links and Show Notes
We're Only Human 54: Forecasting The Future Jobs of HR and Recruiting
We're Only Human 53: How to Partner with Your Talent Analytics Team
We're Only Human 52: The Top 3 HR Tech Implementation Mistakes
We're Only Human 51: IBM #Think2019 with Special Guest Madeline Laurano
We're Only Human 50: Hitting a Milestone (Plus Special Guests)
We're Only Human 49: New Research On Diversity and Inclusion Technology
We're Only Human 48: How to Use Hackathons and Coworking to Engage Employees
We're Only Human 47: Using Mission-Focused Learning to Improve Learner Engagement
We're Only Human 46: New Methods for Educating the Future Leaders of HR
We're Only Human 45: How to Pursue a Culture of Learning Innovation
We're Only Human 44: 3 Ways to Incorporate Agility into Talent Management
We're Only Human 43: IBM Leaders Share How Algorithms and Bias Affect Us
We're Only Human 42: How to Prioritize Learning in the Business
We're Only Human 41: HR Leaders, Stop Treating the Symptom
We're Only Human 40: How Southwest Airlines Lives and Breathes Corporate Culture
We're Only Human 39: Ohio Living Serves 70,000 Clients Annually with Core Values
We're Only Human 38: How to Take Advantage of the Human Qualities of Work
We're Only Human 37: Taking a Different Approach to Safety Training
36: How to Run an HR Department of One
35: Can Storytelling Improve Your Credibility and Influence?
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