"When we select leaders, what we have found is leaders may have great, innovative ideas. They may be very driven to achieve. But if they're not inspiring people, if they're not demonstrating those interpersonal qualities that people see them as servant leaders, we've noticed that people are not willing to follow them. So we really emphasize that [serving] is exactly the quality that we want to see in leaders."
Ji-Yun Kang, Leadership Assessment and Selection, Mayo Clinic
We're Only Human -- Episode 146
All of the data indicate that a leader can make or break someone's experience at work. In this episode of We're Only Human, Ben talks with Ji Yun Kang, head of leadership assessment and selection at Mayo Clinic. Ji-Yun shares the key attributes the organization looks for in its leaders, including the things that push someone into the "no" pile when under consideration.
Ms. Kang also suggests how to evaluate if leaders are actually successful or not, offering examples that help to make this conversation very practical for companies that want to use their leaders to engage, develop, and retain their workforce.
This episode is sponsored by Workplace from Meta.
Links and Show Notes
We're Only Human 14 - Reinventing Recruiting- An Interview with Terry Terhark
We're Only Human 13 - Calculating the ROI of Human Resources
We're Only Human 12 - The Value of HR Certification: Q&A with Kristina Minyard
We're Only Human 11: Using Talent Mobility Tech to Create Employee Engagement
We're Only Human 10 - Your Employees aren't Innovative Enough
We're Only Human 9 - Sourcing, Recruiting, and Organizational Priorities
We're Only Human 8 - Using Books to Create a Shared Culture of Learning
We're Only Human 7 - Eight Ways HR Can Drive Enterprise Innovation
We're Only Human 6 - Women Leaders Behind #HRTech Firms
We're Only Human 5 - HR and the Gig Economy
We're Only Human 4: What is Talent Mobility and Why Does it Matter?
We're Only Human Podcast 3: The Impact of CEO Approval Ratings on Recruiting
We're Only Human Podcast 2: Recruiting as a Service
We're Only Human 1: Intro Episode
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