Dr Anne Hahessy has issued a statement giving assurances to patients on their treatment, refunds and access to their records.
In correspondence to Galway Talks, the Oranmore orthodontist says she's made the statement following commentary in the media, dental community and wider community.
She adds she worked hard to ensure continuity of patient care and advertised nationally - but there is a shortage of orthodontists in the country.
Aisling Bolton-Dowling has more.