My special guest is Edwin Eaton, founder and owner of iPro Building Services, a commercial cleaning company established in the Pacific Northwest in 2013.
With a background in hospitality and sales training, Edwin's foray into the cleaning industry was unconventional but marked by a strong work ethic and determination.
Does it sound familiar to invest time and effort in your employees and show them appreciation, only to see them leave despite your efforts?
You've probably been told that offering higher salaries is the key to retaining talent, but the pain of seeing valuable employees walk away persists.
It's time to explore a different approach to fostering a positive company culture and keeping your workforce engaged. Let's uncover effective strategies to improve employee retention and create a more positive work environment.
The key moments in this episode are:
00:00:00 - Appreciating Employees from Day One
00:02:02 - Getting Into the Cleaning Industry
00:07:26 - Taking a Risk and Business Growth
00:10:10 - Surviving the Pandemic and Business Growth
00:12:37 - Building Company Culture and Employee Retention 00:13:06 - Employee Recognition and Company Culture
00:15:49 - Using Social Media for Company Culture
00:18:55 - Rockstar Custodian Program Expansion
00:20:35 - Employee Recognition Beyond Monetary Rewards 00:23:30 - Importance of Recognition for New Hires
00:25:41 - Importance of Employee Satisfaction
00:27:38 - Evolving Industry Practices
00:28:25 - Utilizing Social Media for Employee Engagement
00:31:38 - Consulting for New Cleaning Businesses
00:35:29 - Crafting a Memorable Elevator Pitch
00:38:59 - Learning from Failure
00:39:34 - Understanding Company Culture
Reach out to Edwin on LinkedIn: / edwin-eaton-27b54a4 Email: eeaton@iprobuildingservices.com iPro Website: https://www.worryfree.cleaning/
WEBSITES
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ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/
ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/
SOCIAL
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PODCAST: https://beyondcleanwithace.podbean.com/
FACEBOOK: https://www.facebook.com/AcademyofCle...
TWITTER: https://twitter.com/rockstarsclean
INSTAGRAM: https://www.instagram.com/academyofcl...
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#safe #healthy #cleaning #academyofclean #rockstarsofcleaning
BCWA S4:E54 Sean DeVore and Dave talk about signs taped to carpet, residues, masks and handwashing stations.
BCWA S4:E53 Kevin Stoller talks with us about what is happening now and in the coming months in K-12 schools.
BCWA S4:E52 Bill Fellows is back talking the pH chart, strength of chemicals and safety.
BCWA S4:E51 Dr. Aaron Buchko talks about the void in behavior we are all going through at this stage of the pandemic.
BCWA S4:E50 Sean Devore is back and the topic of masks and disinfecting floors is on our minds.
BCWA S4:E49 Chris Tuff helps us understand how to effectively recruit, retain and motivate Millennials.
BCWA S4:E48 Bill Fellows is back talking about COVID, disinfectants and Safety Data Sheets.
Dr. Whiteley talks about quantitative measurements of cleaning outcomes
BCWA S4:E47 Douglas Henley has a few words on how a BSC excels during challenging times.
BCWA S4:E46 Christian Harris, located in London, England is here to talk about slippery, grimy floors and hygienically cleaning them.
BCWA S4:E45 Steve Hanson talks about residential vs commercial cleaning.
BCWA S4:E44 Dr. Whiteley talks about COVID and international response via the cleaning industry.
BCWA S4:E43 Sean and Dave talk cleaning, floors, carpet, social distancing and gardening.
BCWA S4:E42 Mike and Dave talk about what clients want to see when going back to a restaurant.
BCWA S4:E41 Andrew talks about "brain based learning".
BCWA S4:E40 Tommy Breedlove talks about his book, Legendary: A playbook for building and living a legendary life.
BCWA S4:E38 Dave talks about changing the norm and habits.
BCWA S4:E37 Dave talks about the Rock Star Keynote presentation for April 15th.
BCWA S4:E36 Ken Horton talks about concerns, focus and solutions.
BCWA S4:E35 Talking New Technologies and Floors with Sean DeVore at Mannington Mills
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