My special guest is Edwin Eaton, founder and owner of iPro Building Services, a commercial cleaning company established in the Pacific Northwest in 2013.
With a background in hospitality and sales training, Edwin's foray into the cleaning industry was unconventional but marked by a strong work ethic and determination.
Does it sound familiar to invest time and effort in your employees and show them appreciation, only to see them leave despite your efforts?
You've probably been told that offering higher salaries is the key to retaining talent, but the pain of seeing valuable employees walk away persists.
It's time to explore a different approach to fostering a positive company culture and keeping your workforce engaged. Let's uncover effective strategies to improve employee retention and create a more positive work environment.
The key moments in this episode are:
00:00:00 - Appreciating Employees from Day One
00:02:02 - Getting Into the Cleaning Industry
00:07:26 - Taking a Risk and Business Growth
00:10:10 - Surviving the Pandemic and Business Growth
00:12:37 - Building Company Culture and Employee Retention 00:13:06 - Employee Recognition and Company Culture
00:15:49 - Using Social Media for Company Culture
00:18:55 - Rockstar Custodian Program Expansion
00:20:35 - Employee Recognition Beyond Monetary Rewards 00:23:30 - Importance of Recognition for New Hires
00:25:41 - Importance of Employee Satisfaction
00:27:38 - Evolving Industry Practices
00:28:25 - Utilizing Social Media for Employee Engagement
00:31:38 - Consulting for New Cleaning Businesses
00:35:29 - Crafting a Memorable Elevator Pitch
00:38:59 - Learning from Failure
00:39:34 - Understanding Company Culture
Reach out to Edwin on LinkedIn: / edwin-eaton-27b54a4 Email: eeaton@iprobuildingservices.com iPro Website: https://www.worryfree.cleaning/
WEBSITES
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ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/
ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/
SOCIAL
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FACEBOOK: https://www.facebook.com/AcademyofCle...
TWITTER: https://twitter.com/rockstarsclean
INSTAGRAM: https://www.instagram.com/academyofcl...
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#safe #healthy #cleaning #academyofclean #rockstarsofcleaning
BCWA S6:E53 Knowledge You Need to Improve IAQ in Missouri School Environments
BCWA S6:E52 Paul Noe * Says Goodbye After 40+ Years in Cleaning
BCWA S6:E51 Mickey Anderson on Marketing, Social Media and the Vegas Rodeo
Clean Air For Kids *CES discussion about Indoor Air Quality
BCWA S6:E50 Center for Education Safety * Talking Indoor Air Quality
BCWA S6:E49 Brian Spada talks about NYU Langone Health Study & EvaClean
BCWA S6:E48 * Paul Owens talks about the purpose of GEM Supply
BCWA S6:E46 * Tim Swackhammer knows mold and how to remediate it.
BCWA S6:E45 Susan Birch * The Health Detective & Cleaning
BCWA S6:E44 Shallan Ramsey * Building an Empire through Feminine Hygiene
BCWA S6:E 43 Elise Whann * From the counter at GEM, she sees it all!
BCWA S6:E42 Daniel & Paul welcome you to GEM Supply, Lakeland.
BCWA S6:E41 Sean DeVore * The Pearls of Going CHEAP
BCWA S6:E40 Ken is the smiling face behind the counter at GEM Supply
BCWA S6:E39 Bob Zagers Sr * Facility Advisor for GEM Supply
BCWA S6:E38 Sean DeVore * FSPMA sessions and the new generations of facility staff.
BCWA S6:E37 Mark Cocco introduces the Florida School Plant Management Association Conference
BCWA S6:E36 Mike Metz talks about Facilities End of year PO’s and paperwork
BCWA S6:E35 Bob DePasquale * The Journey through Cancer, & 9/11to Radical Generosity
BCWA S6:E34 Charley Branham introduces the Missouri School Plant Managers conference.
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