My special guest is Edwin Eaton, founder and owner of iPro Building Services, a commercial cleaning company established in the Pacific Northwest in 2013.
With a background in hospitality and sales training, Edwin's foray into the cleaning industry was unconventional but marked by a strong work ethic and determination.
Does it sound familiar to invest time and effort in your employees and show them appreciation, only to see them leave despite your efforts?
You've probably been told that offering higher salaries is the key to retaining talent, but the pain of seeing valuable employees walk away persists.
It's time to explore a different approach to fostering a positive company culture and keeping your workforce engaged. Let's uncover effective strategies to improve employee retention and create a more positive work environment.
The key moments in this episode are:
00:00:00 - Appreciating Employees from Day One
00:02:02 - Getting Into the Cleaning Industry
00:07:26 - Taking a Risk and Business Growth
00:10:10 - Surviving the Pandemic and Business Growth
00:12:37 - Building Company Culture and Employee Retention 00:13:06 - Employee Recognition and Company Culture
00:15:49 - Using Social Media for Company Culture
00:18:55 - Rockstar Custodian Program Expansion
00:20:35 - Employee Recognition Beyond Monetary Rewards 00:23:30 - Importance of Recognition for New Hires
00:25:41 - Importance of Employee Satisfaction
00:27:38 - Evolving Industry Practices
00:28:25 - Utilizing Social Media for Employee Engagement
00:31:38 - Consulting for New Cleaning Businesses
00:35:29 - Crafting a Memorable Elevator Pitch
00:38:59 - Learning from Failure
00:39:34 - Understanding Company Culture
Reach out to Edwin on LinkedIn: / edwin-eaton-27b54a4 Email: eeaton@iprobuildingservices.com iPro Website: https://www.worryfree.cleaning/
WEBSITES
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ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/
ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/
SOCIAL
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PODCAST: https://beyondcleanwithace.podbean.com/
FACEBOOK: https://www.facebook.com/AcademyofCle...
TWITTER: https://twitter.com/rockstarsclean
INSTAGRAM: https://www.instagram.com/academyofcl...
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#safe #healthy #cleaning #academyofclean #rockstarsofcleaning
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BCWA S6:E31 Javier Caurta talks about Green Cleaning, Profits & Employees in 2022
BCWA S6:E30 Mike Metz *What happens in the next 8 weeks in facility maintenance?
BCWA S6:E29 Kenny Seybold * Plant Services challenges as school year closes.
BCWA S6:E28 Sean DeVore on his Rock Star talk - Channeling Your Future
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BCWA S6:E26 Douglas Henley ll * Says, ”Be sure Your Vendor is Capable.”
BCWA S6:E25 Kenny Seybold - Facility Maintenance from the Home Show to the Athletic Fields
BCWA S6:E 24 Rock Stars of Cleaning * A LIVE Virtual Conference
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BCWA S6:E22 Graeme Marsh * Cleaner/Disinfectants are the Worst
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BCWA S6:E14 Javier Caurta * Challenges, Rewards, Certifications, and Principles of a Cleaning Operation
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