My special guest is Edwin Eaton, founder and owner of iPro Building Services, a commercial cleaning company established in the Pacific Northwest in 2013.
With a background in hospitality and sales training, Edwin's foray into the cleaning industry was unconventional but marked by a strong work ethic and determination.
Does it sound familiar to invest time and effort in your employees and show them appreciation, only to see them leave despite your efforts?
You've probably been told that offering higher salaries is the key to retaining talent, but the pain of seeing valuable employees walk away persists.
It's time to explore a different approach to fostering a positive company culture and keeping your workforce engaged. Let's uncover effective strategies to improve employee retention and create a more positive work environment.
The key moments in this episode are:
00:00:00 - Appreciating Employees from Day One
00:02:02 - Getting Into the Cleaning Industry
00:07:26 - Taking a Risk and Business Growth
00:10:10 - Surviving the Pandemic and Business Growth
00:12:37 - Building Company Culture and Employee Retention 00:13:06 - Employee Recognition and Company Culture
00:15:49 - Using Social Media for Company Culture
00:18:55 - Rockstar Custodian Program Expansion
00:20:35 - Employee Recognition Beyond Monetary Rewards 00:23:30 - Importance of Recognition for New Hires
00:25:41 - Importance of Employee Satisfaction
00:27:38 - Evolving Industry Practices
00:28:25 - Utilizing Social Media for Employee Engagement
00:31:38 - Consulting for New Cleaning Businesses
00:35:29 - Crafting a Memorable Elevator Pitch
00:38:59 - Learning from Failure
00:39:34 - Understanding Company Culture
Reach out to Edwin on LinkedIn: / edwin-eaton-27b54a4 Email: eeaton@iprobuildingservices.com iPro Website: https://www.worryfree.cleaning/
WEBSITES
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ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/
ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/
SOCIAL
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PODCAST: https://beyondcleanwithace.podbean.com/
FACEBOOK: https://www.facebook.com/AcademyofCle...
TWITTER: https://twitter.com/rockstarsclean
INSTAGRAM: https://www.instagram.com/academyofcl...
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#safe #healthy #cleaning #academyofclean #rockstarsofcleaning
BCWA S5:E26 Ken presents Rock Star Custodian Finalist Ron Crowley
Accredited Infection Prevention Expert 2022
BCWA S5:E25 Darrel Hicks on MRSA, COVID and pathogens.
BCWA S5:E24 Andrew Ries highlights cost vs. service and in-service education
BCWA S5:E23 Sean DeVore talks about carpet, dirt and choices.
BCWA S5:E22 Jerry Bauer on the value of VALUE!
BCWA S5:E21 Bill Fellows speaks about disinfectants in our COVID world.
BCWA S5:E20 Processing Surfaces for Health in a Pandemic World
BCWA S5:E19 Dr Greg Whiteley - Delta Variant and cleaning
BCWA:S5:E18 Sean DeVore on schools, floors and procrastination.
BCWA S5:E17 Bill Fellows and the value of certifications in a post COVID world.
BCWA S5:E16 Is the flooring you have meeting your expectations? Do you know about FSPMA?
BCWA S5:E15 Sean & Dave talk about getting and taking professional advice and hot rod Fords.
BCWA S5:E14 Sean DeVore is talking about cleaning residues from LV flooring.
BCWA S5:13 Dr. Aaron Buchko - The Leader's Journey to "Why"
BCWA S5:E12 Darrel Hicks -Calling all Leaders in Infection Prevention
BCWA S5:E11 Troy Raszka talks with us about our dirty HVAC systems and clean air.
BCWA S5:E10 Bill Fellows talks about cleaning, disinfecting and chemical safety.
BCWA S5:E9 Darrel Hicks addresses the new CDC guidelines on NOT disinfecting surfaces and using soap and water.
BCWA S5:E8 Sean DeVore with Mannington Mills is talking sales, technology and floors.
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