My special guest is Edwin Eaton, founder and owner of iPro Building Services, a commercial cleaning company established in the Pacific Northwest in 2013.
With a background in hospitality and sales training, Edwin's foray into the cleaning industry was unconventional but marked by a strong work ethic and determination.
Does it sound familiar to invest time and effort in your employees and show them appreciation, only to see them leave despite your efforts?
You've probably been told that offering higher salaries is the key to retaining talent, but the pain of seeing valuable employees walk away persists.
It's time to explore a different approach to fostering a positive company culture and keeping your workforce engaged. Let's uncover effective strategies to improve employee retention and create a more positive work environment.
The key moments in this episode are:
00:00:00 - Appreciating Employees from Day One
00:02:02 - Getting Into the Cleaning Industry
00:07:26 - Taking a Risk and Business Growth
00:10:10 - Surviving the Pandemic and Business Growth
00:12:37 - Building Company Culture and Employee Retention 00:13:06 - Employee Recognition and Company Culture
00:15:49 - Using Social Media for Company Culture
00:18:55 - Rockstar Custodian Program Expansion
00:20:35 - Employee Recognition Beyond Monetary Rewards 00:23:30 - Importance of Recognition for New Hires
00:25:41 - Importance of Employee Satisfaction
00:27:38 - Evolving Industry Practices
00:28:25 - Utilizing Social Media for Employee Engagement
00:31:38 - Consulting for New Cleaning Businesses
00:35:29 - Crafting a Memorable Elevator Pitch
00:38:59 - Learning from Failure
00:39:34 - Understanding Company Culture
Reach out to Edwin on LinkedIn: / edwin-eaton-27b54a4 Email: eeaton@iprobuildingservices.com iPro Website: https://www.worryfree.cleaning/
WEBSITES
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ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/
ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/
SOCIAL
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PODCAST: https://beyondcleanwithace.podbean.com/
FACEBOOK: https://www.facebook.com/AcademyofCle...
TWITTER: https://twitter.com/rockstarsclean
INSTAGRAM: https://www.instagram.com/academyofcl...
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#safe #healthy #cleaning #academyofclean #rockstarsofcleaning
BCWA S5:E07 Troy Raszka is talking holistic indoor air quality and 'self-healing' public spaces.
BCWA S5:E06 Sean talks about the right equipment to maintain LV flooring.
BCWA S5:E 05 Bill Fellows introduces the Accredited Hazard Communications Technician class.
BCWA S5:E04 J. Darrel Hicks joins us for the first time to talk about the Accredited Infection Prevention program.
BCWA S5:E3 Sean DeVore and Dave talk about issues and questions when installing new LV flooring.
BCWA S5:E02 Dr. Aaron Buchko is back - speed, agility and flexibility are the words for the afternoon.
BCWA S5:E01 Sean DeVore/Mannington Mills is back this year to talk about flooring in 2021.
BCWA S4:E67 Sean DeVore & Dave review 2020 and talk about 2021 for the flooring market
BCWA S4:E66 Sean DeVore & Dave talk about removing scratches in Luxury Vinyl Flooring & their new class.
BCWA S4:E65 Aaron Buchko talks about how business is staying positive during this pandemic.
BCWA S4:E64 Sean DeVore is talking LVP and LVT, prep work and installation.
BCWA S4:E63 Jeremiah Gray talks about the theatrics, challenges and rewards of the cleaning profession in 2020.
BCWA S4:E62 Dr. John Soforic talks about the organic nature of creating your entrepreneurial wealth.
BCWA S4:E61 Bill Fellows and Dave talk about mental, emotional and operational challenges and cleaning technicians.
BCWA S4:E60 Vanesa Gandolfo with VEPPA Cleaning talks about ACE education, challenges and technology.
BCWA S4:E59 Dr. Greg Whiteley is a back talking biofilms, MRO's and school openings.
BCWA S4:E58 Sean DeVore talks about the challenges of maintaining rubber tile floors.
BCWA S4:E57 Joseph Barone on with Dave talking collaborative cleaning in churches.
BCWA S4:E56 Bill Fellows talks about the SDS and the Globally Harmonized System.
BCWA S4:E55 Dr. Buchko talks about marketing, information and perceptions in this episode.
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