[039] On this week's Phorest FM episode, Killian and Zoe interview iSalon Coach Richard McCabe, a highly motivated salon business coach who has a proven track record in providing exemplary levels of service to salons. He has been a salon owner for over 25 years, and also built three salons from scratch in two different countries. His passion to deliver value-focused solutions whilst beating expectations is based on the idea of working smarter and leaving the harder for others. On this episode of Phorest FM, he discusses building a salon culture and systemising the operations.
Links:
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Tune in every Monday for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars or events you can join. Feel free to let us know who or what topic you'd like to hear on the show!
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Read the transcript, or click here to request a personalised quote from Phorest Salon Software.
Britt Seva on Balancing Vulnerability and Self-Disclosure on Social Media
Geno Stampora on Learning to Live With Continued Disruption
Abigail Walsh on Bringing the Salon Owners Summit Back to Ignite Growth and Action
Stefania Rossi on the Costly Implications of Bad Hiring Decisions (And the Red Flags to Keep In Mind)
Noam Auger on Celebrating Self-Acceptance & Working Beyond the Gender Binary
Tara Rose Kidd on Breaking the Mould and Doing the Things That Scare You
Bonnie Conte on Visionary Leadership and Opening Doors to New Ideas
Laura Graven & Brady Dahm on Inspired Action, Staying True to a Culture of Inclusivity
Amanda Baer on Why Being Intentional With Your Salon’s Interior Design Is Good Business
Sonia Magnier on Making Wellbeing a Priority, a Leader’s Duty of Care
Stefania Rossi on Building a Salon, Team and Reputation to Be Proud Of
Kristin Rankin & Lauren Wilde on Running Gender-Affirming Salon Spaces (Rerun)
Paddy Monaghan on The Power of Perspective
Kristen Lumiere on Navigating Sticky Situations & Breaking Up With Salon Clients
Jay Williams on the Difference Between Satisfied & Loyal Clients, and Why It Matters (Rerun)
David Barnett on Inspired Leadership and Shaping the Dream Workplace (Rerun)
Ben Lifton on Becoming a Content Kween (And Why Your Salon Will Thank You for It)
Shay Hoelscher on Entrepreneurship, Driving a Race Car & Creating a Lovemark
Hunter Donia on Building the Clientele of Your Dreams, Insights Gained From Adversity
Sian Gray on Phorest’s Commitment to Helping Salons Reach Their Growth Potential
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