Understanding Human & Organisational Performance (HOP) Terminology and Methodologies (Part 1)

Presented by Andy Shone (CEO, Southpac Group)

What’s covered? 

This webinar will provide an updated introduction to Human & Organisational Performance (HOP), including principles, terminology and key concepts. It will cover important topics including Blue Line vs Black Line (WAI vs WAD), asking better questions, and the importance of understanding and improving how everyday work happens.