Central Line: The AAHA Podcast
Education
Our guests this week include Garrott Van Bebber, DVM, Elizabeth Van Bebber, DVM, Holly Hunt, and Kortney Ellerbe.
Out of the literal thousands of AAHA-accredited practices in the U.S. and Canada (and now Japan!), the dedicated team at Lafayette Veterinary Care Center in Lafayette, LA, walked away with the AAHA-accredited Practice of the Year award at Connexity 2022. Garrott Van Bebber, DVM, co-owner of LVCC, his wife Liz Van Bebber, DVM, Holly Hunt, veterinary technician, and Kortney Ellerbe, technician and nursing department co-manager, stopped by our podcast booth in Nashville. They talked about serving their community, protecting their team from burnout, and why being a “one-stop-shop" for clients doesn’t mean always being available.
Watch why they won here.
Wish you could watch these conversations? Catch Central Line on YouTube.
Find all of AAHA’s most up-to-date Guidelines, including resources for your clients and team, at aaha.org/guidelines.
Send us feedback or questions anytime at podcast@aaha.org.
This episode was produced by Clear Contender LLC.
”How Can We Treat Chronic Problems in Pets We Don’t See?” with Tierra Price, DVM, MPH
”How Well Do Clients Understand Written Instructions?” with Joanne Intile, DVM, MS, Dip-Oncology
Helping Teams Find Their Why with Senani Ratnayake BSc RVT
Making Hard Things Easy to Talk About with Cherice Roth, DVM, MS
Talking to Clients about Science with Deborah Thomson, DVM
Mindfulness for People Who Hate that Word with Patty Casebolt
”What Are (or Aren’t) Clients Hearing When You Talk?” with Ross Palmer, DVM, DACVS
Combine Technology with Focused Face Time for Better Client Bonding with Stacee Santi, DVM
Gems from the Guidelines: Working with Working Dogs with Cynthia Otto, DVM, PhD
Systemic Change in Veterinary Medicine: Be the Tail That Wags the Dog with David Ballard, PsyD, MBA
This One’s for the CSRs (and Anyone Else Who Talks to People) with Debbie Boone, CVPM
Front Desks, Facebook, and Five-Week Waits: Marketing When We’re Really Busy with Eric Garcia
Veterinary Visionaries: Helping Us Help Ourselves with Garth Jordan
Empowering Veterinary Technicians to Advocate for Their Patients – and Themselves with Tasha McNerney, BS, CVT, CVPP, VTS (Anesthesia and Analgesia)
Beating the Bad Review Blues with Caitlin DeWilde, DVM
Gems from the Guidelines: A Team Approach to Proactive Pain Management with Alison Gottlieb, CVT, VTS (ECC)
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