This episode focuses on the current state of affairs in working with IRS Collections and Enforcement. The issues with the IRS customer service are making it difficult to represent clients. As I focused on last episode, there are delays in CAF Unit processing of Form 2848 power of attorney forms. There are still long delays with speaking with someone over the phone at the IRS to resolve issues. Additionally, the Taxpayer Advocate Service has high workloads that make it difficult to find assistance there.
The IRS does not seem to have received the memo with regard to those issues because clients are still receiving notices from the IRS about balances due with threats of levies or liens. Unfortunately, practitioners and taxpayers have trouble communicating with the IRS about those notices.
To be positive, the IRS reports they are back to normal processing time for receiving mail. There are no communication problems with IRS Counsel and Tax Court so several of my cases came to resolution. The IRS is also taking good steps with their new IRS University and new Chief Taxpayer Experience Officer Ken Corbin toward improving customer service.
Referenced it today’s episode:
https://taxrepllc.com/tax-rep-network-podcast-episode-91-irs-enforcement-in-2021-a-conversation-with-darren-guillot/
https://www.irs.gov/newsroom/irs-creates-new-chief-taxpayer-experience-officer-position-ken-corbin-to-lead-new-focus-to-improve-service-to-taxpayers
Episode 198 - Interview with Temple Law Student Randy Goldson
Episode 197 - Interview with Temple Law Student Hyo Jin Lee
Episode 196 - Interview with Mary Ann David, Senior Attorney at Legal Services of Greater Miami
Episode 195 - Interview with Shahin Rahimi, Senior Attorney at Legal Aid Society of San Diego
Episode 194 - Interview with Cal Poly Low Income Taxpayer Clinic Director and Professor Lisa Sperow
Episode 193 - Interview with Syracuse Law Professor Robert G. Nassau
Episode 192 - Giving Thanks
Episode 191 - One Year of the Inflation Reduction Act
Episode 190 - Running the Temple Law Low Income Taxpayer Clinic!
Episode 189 - How to Challenge Worker Misclassification
Episode 188 - Review of ABA Tax Section May 2023 Meeting and Interviews with Leslie Book and Mandi Matlock
Episode 187 - Reflections on the 2023 Tax Filing Season
Episode 186 - Interview with Professor Keith Fogg
Episode 185 - Interview with Former National Taxpayer Advocate Nina Olson abd ABA Christine A. Brunswick Fellow Anna Gooch
Episode 184 - Interview with National Taxpayer Advocate Erin Collins
Farewell - IRS Office of Chief Counsel
Episode 182: The Broader Discussion of IRS Funding
Episode 181: KC Current Events and IRS Funding
Episode180: Workload Balancing
Episode 179: ABA 2022 May Tax Meeting Followup
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