Working with Emotions in Mediation with Guest Katherine Miller

Katherine Miller, director and trainer at the Center for Understanding in Conflict and an attorney practicing mediation and collaborative practice in Westchester County, NY, joins The Other Chair to discuss the realities of working with emotions in mediation, including emotions in the room and the emotional reactions of the mediator.

 

When feelings begin to rise in the mediator, it can indicate that dynamics in the room are shifting, prompting a moment to bring the group together and identify and address the issues. For those in conflict, unpacking these charged and sensitive moments can lead to a resolution; for mediators, they can be vital to signaling when to push forward and when to suggest an alternative path.