[132] People weren't actively buying on Amazon ten years ago. We weren't streaming our movies at home, nor were we getting our groceries delivered. We're getting to a point where someone might have 1/40th of the human interaction they would have had 20,30 years ago. That creates a premium on the hair and beauty industry's craft. Robots and AI might be knocking at various industries' doors, but they'll only be replacing repetitive and monotonous jobs. According to the World Economic Forum, the ability to read, understand and adjust behaviour when facing various emotions will be one of the top ten skills businesses will be giving importance to in the coming years, especially when hiring staff.
Featuring business coach, speaker and author Jay Williams, this week's conversation picks up a concept left hanging in Phorest FM Episode 116: emotional intelligence.
Links:
Jay Williams, Speaker, Author & Coach (Website)
Jay Williams, Leave Your Mark (Get the book)
Save your spot on Amber Pope's salon retail webinar (September 16th, 2019)
Get your tickets for the Salon Owners Summit Roadshow (October 21st, 2019)
Request a callback for tickets to the Salon Owners Summit 2020, the Flagship event in Dublin, Ireland
Book a free 15-30 minute consultation on The Salon Mentorship Hub
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.
Tune in every Monday for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars or events you can join. Feel free to let us know who or what topic you'd like to hear on the show!
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Read the transcript, or click here to request a personalised quote from Phorest Salon Software.
Inside Phorest: Salon Reopening Tools With Aisling Scolard
Zane Hagy on Resilience, Crisis Communication & Paving Your Own Way
Tom Chapman on His Journey, Mental Fitness & Training the Next Generation of Barbers
Neil Ducoff on Cash Flow Management & Mapping Out a Financial Recovery Plan
April Monthly Round-up
Dawn Bradley on Setting Healthy Back to Work Boundaries
The Irish Hairdressers Federation & The Hair and Beauty Charity: Helping Industry Professionals in Need
Ronan Perceval on Facing the Current Crisis & Making Money While Your Salon Is Closed
Joe Bolger on Employment Law Tips for Getting Salons Through the COVID-19 Crisis
Millie Kendall MBE on Future-Proofing Your Brand Through Reputation, Education & Innovation
Dom Lehane on What Hosting the ‘How to Cut It’ Podcast Has Taught Him About Success
Chris Moody on Helping Those Who Educate to Reach and Impact More People
#KindSalons: Encouraging Safe & Positive Spaces by Giving Precedence to Kindness
February Monthly Round-up
Josh Hafetz on Motivation and Unleashing Employee Peak Performance
Marcus Allen on Facing Challenges & Thinking Creatively About Your Salon Business
The Hair Aid Global Cut-A-Thon: Changing the World One Haircut at a Time
January Monthly Round-up
Llewelyn & Samuel Thomas-Wood on Scaling Your Business With Retail Ecommerce
Pamela Laird, Jamie Dana & Ken Picton: Seeing Your Salon With 2020 Vision (Live From the Summit)
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