Central Line: The AAHA Podcast
Education
Our guests this week are Jules Benson, BVSc, MRCVS, AVP, and Emily Tincher, DVM.
You might be hearing the phrase “spectrum of care” quite a bit these days, and veterinary teams are used to thinking of vet care in terms of how close clients can get to the “gold standard” recommendation with the resources they have. Jules Benson, BVSc, MRCVS, AVP, chief veterinary officer at Nationwide Pet Insurance, and Emily Tincher, DVM, Nationwide’s senior director of veterinary relations, are on a mission to help teams provide the most appropriate care possible for every pet family by using an evidence-guided approach – not just to medicine, but to the communication around the care.
Learn more about Nationwide’s focus on spectrum of care here.
Read more about spectrum of care in a monthly column in NEWStat by Kate Boatright, VMD.
Find all of AAHA’s most up-to-date Guidelines, including resources for your clients and team, at aaha.org/guidelines.
Wish you could watch these conversations? Catch Central Line on YouTube.
Got something to say? We’re always up for constructive comments and conversation. Send us feedback or questions anytime at podcast@aaha.org.
This podcast was produced by Clear Contender, LLC.
”How Can We Treat Chronic Problems in Pets We Don’t See?” with Tierra Price, DVM, MPH
”How Well Do Clients Understand Written Instructions?” with Joanne Intile, DVM, MS, Dip-Oncology
Helping Teams Find Their Why with Senani Ratnayake BSc RVT
Making Hard Things Easy to Talk About with Cherice Roth, DVM, MS
Talking to Clients about Science with Deborah Thomson, DVM
Mindfulness for People Who Hate that Word with Patty Casebolt
”What Are (or Aren’t) Clients Hearing When You Talk?” with Ross Palmer, DVM, DACVS
Combine Technology with Focused Face Time for Better Client Bonding with Stacee Santi, DVM
Gems from the Guidelines: Working with Working Dogs with Cynthia Otto, DVM, PhD
Systemic Change in Veterinary Medicine: Be the Tail That Wags the Dog with David Ballard, PsyD, MBA
This One’s for the CSRs (and Anyone Else Who Talks to People) with Debbie Boone, CVPM
Front Desks, Facebook, and Five-Week Waits: Marketing When We’re Really Busy with Eric Garcia
Veterinary Visionaries: Helping Us Help Ourselves with Garth Jordan
Empowering Veterinary Technicians to Advocate for Their Patients – and Themselves with Tasha McNerney, BS, CVT, CVPP, VTS (Anesthesia and Analgesia)
Beating the Bad Review Blues with Caitlin DeWilde, DVM
Gems from the Guidelines: A Team Approach to Proactive Pain Management with Alison Gottlieb, CVT, VTS (ECC)
Welcome to Central Line: The AAHA Podcast
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