What happens when an electronic contract manufacturer follows their customer’s instructions to the detriment of the product? Product failures, blame, drama, and a really big lawsuit.
Mike Konrad reviews the trials and tribulations of a contract manufacturer and their customer. Assembly residue-related failures (ECM) contributed to product failures, product recalls, and, ultimately, a multi-million-dollar lawsuit.
Misguided “best practice” techniques only made matters worse. This podcast will discuss what factors contributed to the “perfect storm” of product failures. Factors that go as far back to original product designs, printed circuit board fabrication, storage and handling, assembly, testing, and coating. While mistakes were made all along the way, product failures could have been avoided with a few simple process changes, adding mere pennies to the cost of each assembly while saving hundreds of thousands of dollars in litigation.
RM 132: HZO’s Lisa Rizzo on Ultra-Thin Conformal Coating
RM 131: Industry Icon Bob Willis
PCB Chat 121: Wally Rhines on the Latest Electronics Design Software Market Data
RM 130: Human-Centered Approaches to Innovation with Dr. Alexis Abramson
RM 129: Network Reliability - Avoiding Cyber-Security Threats
PCB Chat 120: HDP’s Latest PCB and Solder Research
RM 127: Phil Zarrow and Jim Hall
RM 126: Moisture Mitigation Strategies with Dan Jenkins and Rob Lowery
RM 125: DFM Best Practices with Pride Industries’ Engineering Manager Andrew Williams
RM 124: Dave Hillman’s Amazing 3,600 Mile Kayak Journey Down the Missouri River
PCB Chat 119: David Schild on US Government Investment and Policy for PCB Manufacturing
PCB Chat 118: Claire Wemp, Ph.D., on Thermal Interface Materials
RM 123: Introduction to Highly Accelerated Life Testing (HALT) with Dr. Christopher Jackson
PCB Chat 117: July 2023 EDA Software Market Update
RM 122: The Integration of AI into Inspection Systems
PCB Chat 116: John Watson on PCB Designer Training
RM 120: Making Reliability Training Entertaining and Effective
RM 119: Quantum Mechanics Explained
PCB Chat 115: Wally Rhines on the Latest ECAD Market Data
PCB Chat 114: Matthias Wagner and Kerry Chayka of Flux
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