We're excited to be back from our hiatus! This week's guest is Gyner Ozgul, President & Chief Operating Officer @ Smart Care Equipment Solutions.
Gyner has a passion for building successful teams and creating positive experiences, He has achieved significant success and growth in my career over the past 25 years by empowering teams to succeed. He oversees a commercial kitchen services business with exceptional technicians and a support team that serves customers nationwide.
Quote: "Don't wait for a stable process to fail. Step back from it and say, 'Hey, what could that be? If I kind of injected some thought into it, how could I make that better? How could I improve the experience for a frontline worker if I just took that and maybe did it totally differently or it just improved that process?' because if you run the failure, now you're kind of picking up the pieces and it's already too late."
Key Takeaways:
➖ Don't assume that all frontline workforces want to engage tech positively
➖ Knowledge is a currency in the organization
➖ As you get further up in the organization - you must stay accessible to the frontline
➖ Put your team in an environment where they can grow financially and professionally
➖ Don't wait for failure to start something new
LinkedIn: https://www.linkedin.com/in/gynerozgul/
Company Website: https://smartcaresolutions.com/
Here's other ways you can listen:
Amazon Music - https://music.amazon.com/podcasts/2f4ecd92-6468-4769-b0bf-254e236510b7/FRONTLINE-INNOVATORS
Apple Podcast - https://podcasts.apple.com/us/podcast/frontline-innovators/id1572329402
Spotify - https://open.spotify.com/show/29m3wnK8pbFjdSvJ9wjmyS
Stitcher - https://www.stitcher.com/show/frontline-innovators
Google Play - https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZnJvbnRsaW5laW5ub3ZhdG9ycy5jb20vZmVlZC54bWw
Youtube - https://www.youtube.com/watch?v=eyXOpIQ6qmg
Find more episodes of Frontline Innovators at www.frontlineinovators.com
Learning Better, Faster, and More Efficiently - Frontline Innovators - Episode # 083
Ordering Up Invention - Frontline Innovators - Episode # 082
Empowering Knowledge Workers - Frontline Innovators - Episode # 081
Continuity of Change - Frontline Innovators - Episode # 080
Learning and Developing - Frontline Innovators - Episode # 079
Keep It Simple - Frontline Innovators - Episode # 078
Knowledge Workers - Frontline Innovators - Episode # 077
Proper Prioritization - Frontline Innovators - Episode # 076
The Root of Change - Frontline Innovators - Episode #075
The Lens of Empathy - Frontline Innovators - Episode # 074
The Change Network - Frontline Innovators - Episode # 073
A Social License to Operate - Frontline Innovators - Episode # 072
Having Empathy - Frontline Innovators - Episode # 071
Essential Workers - Frontline Innovators - Episode # 070
The Digital Age - Frontline Innovators - Episode # 069
Bearing the Weight of Change - Frontline Innovators - Episode # 068
Layering the Learning - Frontline Innovators - Episode # 067
Funneling Information - Frontline Innovators - Episode # 066
A Culture of Trust and Credibility - Frontline Innovators - Episode # 065
Customer Focused - Frontline Innovators - Episode # 064
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