Helpline: Your guide to accessing dementia support services

Navigating the healthcare system on behalf of someone living with dementia can be challenging, especially when the different systems you’re engaging with don’t speak to each other. This episode offers simple tips to streamline the process.  

If you’d like personalised support on how to approach appointments or figure out the health care systems, you can contact the National Dementia Helpline on 1800 100 500. You can call 24 hours a day or request a callback, start a webchat or send an email with whatever is on your mind. 

If you’re considering residential care for your loved one with dementia, you can register for Dementia Australia’s helpful webinar here.   

+++ 

Hold the Moment is a podcast from Dementia Australia, produced by Deadset Studios.  

Follow Dementia Australia on Facebook and Instagram or find support resources on our website. 

This episode was hosted by Jim Rogers and Kristin, a National Dementia Helpline Advisor. It was produced by Luci McAfee. Executive producers are Gia Moylan and Kellie Riordan. 

The National Dementia Helpline is funded by the Australian Government.   

Dementia Australia and Deadset Studios acknowledge the Traditional Owners of Country throughout Australia and recognise their continuing connection to lands, waters and communities. We pay our respect to their Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples today. 

Dementia Australia acknowledges and appreciates the support of the Australian Government for this initiative.