In this episode of The Human Algorithm, we explore the transformation of government services in the wake of the digital age. Our guest, Dina Cantu, has spent decades working to streamline bureaucratic processes, and shares her innovative strategies for making government more accessible to its citizens. From introducing digital workflows and consolidating services to championing a customer-centric approach, Dina is driving dramatic changes with far-reaching implications. Tune in to learn about...
In this episode of The Human Algorithm, we explore the transformation of government services in the wake of the digital age. Our guest, Dina Cantu, has spent decades working to streamline bureaucratic processes, and shares her innovative strategies for making government more accessible to its citizens. From introducing digital workflows and consolidating services to championing a customer-centric approach, Dina is driving dramatic changes with far-reaching implications. Tune in to learn about Dina's vision of a more efficient, equitable government, and the revolution she's sparking to shift the focus from bureaucracy to serving people effectively.
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