Podbean logo
  • Discover
  • Podcast Features
    • Podcast Hosting

      Start your podcast with all the features you need.

    • Podbean AI Podbean AI

      AI-Enhanced Audio Quality and Content Generation.

    • Blog to Podcast

      Repurpose your blog into an engaging podcast.

    • Video to Podcast

      Convert YouTube playlists to podcasts, videos to audios.

  • Monetization
    • Ads Marketplace

      Join Ads Marketplace to earn through podcast sponsorships.

    • PodAds

      Manage your ads with dynamic ad insertion capability.

    • Apple Podcasts Subscriptions Integration

      Monetize with Apple Podcasts Subscriptions via Podbean.

    • Live Streaming

      Earn rewards and recurring income from Fan Club membership.

  • Podbean App
    • Podcast Studio

      Easy-to-use audio recorder app.

    • Podcast App

      The best podcast player & podcast app.

  • Help and Support
    • Help Center

      Get the answers and support you need.

    • Podbean Academy

      Resources and guides to launch, grow, and monetize podcast.

    • Podbean Blog

      Stay updated with the latest podcasting tips and trends.

    • What’s New

      Check out our newest and recently released features!

    • Podcasting Smarter

      Podcast interviews, best practices, and helpful tips.

  • Popular Topics
    • How to Start a Podcast

      The step-by-step guide to start your own podcast.

    • How to Start a Live Podcast

      Create the best live podcast and engage your audience.

    • How to Monetize a Podcast

      Tips on making the decision to monetize your podcast.

    • How to Promote Your Podcast

      The best ways to get more eyes and ears on your podcast.

    • Podcast Advertising 101

      Everything you need to know about podcast advertising.

    • Mobile Podcast Recording Guide

      The ultimate guide to recording a podcast on your phone.

    • How to Use Group Recording

      Steps to set up and use group recording in the Podbean app.

  • All Arts Business Comedy Education
  • Fiction Government Health & Fitness History Kids & Family
  • Leisure Music News Religion & Spirituality Science
  • Society & Culture Sports Technology True Crime TV & Film
  • Live
  • How to Start a Podcast
  • How to Start a Live Podcast
  • How to Monetize a podcast
  • How to Promote Your Podcast
  • How to Use Group Recording
  • Log in
  • Start your podcast for free
  • Podcasting
    • Podcast Features
      • Podcast Hosting

        Start your podcast with all the features you need.

      • Podbean AI Podbean AI

        AI-Enhanced Audio Quality and Content Generation.

      • Blog to Podcast

        Repurpose your blog into an engaging podcast.

      • Video to Podcast

        Convert YouTube playlists to podcasts, videos to audios.

    • Monetization
      • Ads Marketplace

        Join Ads Marketplace to earn through podcast sponsorships.

      • PodAds

        Manage your ads with dynamic ad insertion capability.

      • Apple Podcasts Subscriptions Integration

        Monetize with Apple Podcasts Subscriptions via Podbean.

      • Live Streaming

        Earn rewards and recurring income from Fan Club membership.

    • Podbean App
      • Podcast Studio

        Easy-to-use audio recorder app.

      • Podcast App

        The best podcast player & podcast app.

  • Advertisers
  • Enterprise
  • Pricing
  • Resources
    • Help and Support
      • Help Center

        Get the answers and support you need.

      • Podbean Academy

        Resources and guides to launch, grow, and monetize podcast.

      • Podbean Blog

        Stay updated with the latest podcasting tips and trends.

      • What’s New

        Check out our newest and recently released features!

      • Podcasting Smarter

        Podcast interviews, best practices, and helpful tips.

    • Popular Topics
      • How to Start a Podcast

        The step-by-step guide to start your own podcast.

      • How to Start a Live Podcast

        Create the best live podcast and engage your audience.

      • How to Monetize a Podcast

        Tips on making the decision to monetize your podcast.

      • How to Promote Your Podcast

        The best ways to get more eyes and ears on your podcast.

      • Podcast Advertising 101

        Everything you need to know about podcast advertising.

      • Mobile Podcast Recording Guide

        The ultimate guide to recording a podcast on your phone.

      • How to Use Group Recording

        Steps to set up and use group recording in the Podbean app.

  • Discover
  • Log in
    Sign up free
Bookey Best Book Summary App

Bookey Best Book Summary App

Arts:Books

Crucial Conversations Full Book Introduction

Crucial Conversations Full Book Introduction

2023-06-01
Likes
iOS Android Share
Crucial Conversations Crucial Conversations Full Book Introduction   Inevitably, there will be “crucial moments” in our lives that ...

Crucial Conversations

Crucial Conversations Full Book Introduction

 

Inevitably, there will be “crucial moments” in our lives that are difficult to solve but will have a significant impact on the overall course of our life. However, most people handle these moments poorly, and even choose to avoid them. This book teaches us practical skills to handle crucial conversations, avoid unnecessary arguments, and achieve effective communication. This book is based on over 20 years of empirical research and data gathered from more than 100,000 people around the world. The skills described here have been adopted by more than 300 of the Fortune 500 companies, and the book has sold 3 million copies in the United States.

 

Author : Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

The four authors of this book are Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler. This group of authors includes researchers at Stanford University, corporate lecturers, and senior consultants. In addition to this book, the team also published Crucial Confrontations—Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior, Change Anything: The New Science of Personal Success, and Influencer: The New Science of Leading Change, which all made the New York Times Bestsellers list and had a positive impact in various fields.

 

Overview | Chapter 1

Hi, welcome to Bookey. Today we’ll unlock the book Crucial Conversations: Tools for Talking When Stakes are High.

 

When people first hear the term “crucial conversation,” it may conjure up images of Apple and Google’s lawyers fighting a patent dispute in court, or politicians from various countries gathered at a round table in Geneva to hold an international conference. Although discussions like these indeed have a wide-sweeping impact, they’re not the subject of this book. The crucial conversations we’re referring to are interactions that everyone experiences. They’re the day-to-day conversations that affect your life, such as the following scenarios: Imagine that you are facing harassment from your boss, and if you choose to tolerate it, he will continue; if you fight back, the next day, he may fire you for walking into the office with your left foot first. Or at home, imagine that your spouse intentionally or unintentionally alienates himself or herself from you. If you choose to let the situation escalate to a cold war, then your marriage will be on the rocks. But if you fight back, it may just make your spouse withdraw even more. These situations are actually crucial moments in our lives, and the result of these conversations will have lasting positive or negative effects, leaving a huge impact on the quality of our lives. Unfortunately, most people do not handle crucial conversations in the right way. In this case, the book Crucial Conversations: Tools for Talking When Stakes are High proposes two principles: clarify what you really want and create a safe atmosphere that helps us seize every crucial moment in our lives.

 

This book is co-authored by a team of four authors. Kerry Patterson did doctoral work in organizational behavior at Stanford University. He is a recipient of the 2004 William G. Dyer Distinguished Alumni Award from Brigham Young University’s Marriott School of Management. Joseph Grenny has been a senior consultant in the field of corporate change research for more than 30 years. He is also a co-founder of a non-profit organization, which works to eradicate poverty around the world. Ron McMillan, an acclaimed speaker and senior consultant, is the co-founder of the Covey Leadership Center, where he serves as Vice President of Research and Development. Al Switzler is on the faculty of the Executive Development Center at the University of Michigan and has helped dozens of Fortune 500 companies. After 20 years of research involving more than 100,000 people around the world, the team selected a group of great conversationalists, analyzed their common characteristics and behaviors in crucial conversations, and narrowed down a set of effective methods, which are the basis of this book.

 

Next, we’ll introduce the book in three parts.

 

Part one: The purpose of mastering crucial conversations

 

Part two: The first principle of crucial conversations: focus on what you really want

 

Part three: The second principle of crucial conversations: create safe environment.

 

view more

More Episodes

The Effective Executive: Unlocking Success and Mastering Productivity

2024-02-21 15

The Art of Strategic Thinking Unleashing Your Competitive Edge

2024-02-21 14

Smart Choices: Navigating Decision-making with John S. Hammond, Ralph L. Keeney, and Howard Raiffa

2024-02-20 16

Pirates Unleashed: The Republic of Pirates and the Rise of the Pirate Empire

2024-02-20 10

The Power of Individual Freedom: Exploring Milton and Rose Friedman’s Free to Choose

2024-02-19 13

Breaking Free: Mastering Your Erroneous Zones

2024-02-19 12

Reflecting on the Past: A Journey Through A Distant Mirror by Barbara Wertheim Tuchman

2024-02-16 17

The Artful Gaze: Exploring Masterpieces in What Are You Looking At? by Will Gompertz

2024-02-16 13

Navigating Intimacy: Discovering Healthy Boundaries in Dating

2024-02-15 14

Unleashing the Writer Within: Exploring the Mind and Craft of Writing with Writing Down The Bones

2024-02-15 11

Uncover the Power Within: Exploring Conscious Parenting with Shefali Tsabary

2024-02-14 14

The Social Animal: Unlocking the Hidden Forces that Shape Our Lives

2024-02-14 12

Unleashing Organizational Potential: The Fifth Discipline

2024-02-13 10

Unveiling the Art of Self-Deception: Mistakes Were Made (but Not By Me)

2024-02-13 8

Metaphors We Live By: Unveiling the Linguistic Framework Shaping our Reality

2024-02-12 12

A Glimpse Behind Closed Doors: Thy Neighbor’s Wife

2024-02-12 8

Unveiling the Social Performance: Analyzing The Presentation of Self in Everyday Life

2024-02-09 21

Unmasking the Power of Mass Movements: The True Believer

2024-02-09 9

The Great Khan: Unveiling Genghis Khan’s Transformational Influence on the Modern World

2024-02-08 17

The Enlightened Cosmos: Brief Answers to the Big Questions by Stephen Hawking

2024-02-08 17
  • ←
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • →
012345678910111213141516171819

Create your
podcast in
minutes

  • Full-featured podcast site
  • Unlimited storage and bandwidth
  • Comprehensive podcast stats
  • Distribute to Apple Podcasts, Spotify, and more
  • Make money with your podcast
Get started

It is Free

You may also like

From the Front Porch

From the Front Porch

378 2.6m
Lit Society: Books and Drama

Lit Society: Books and Drama

3.9k 551.9k
Ex Libris

Ex Libris

4.7k 11.4k
The Adventures of Huckleberry Finn

The Adventures of Huckleberry Finn

6.9k 190.5k
Anne of Avonlea

Anne of Avonlea

3.7k 104.7k
Fresh Air

Fresh Air

114.5k 937.8k
Catholic Bible Study

Catholic Bible Study

224 539
  • Podcast Services

    • Podcast Features
    • Pricing
    • Enterprise Solution
    • Private Podcast
    • The Podcast App
    • Live Stream
    • Audio Recorder
    • Remote Recording
    • Podbean AI
  •  
    • Create a Podcast
    • Video Podcast
    • Start Podcasting
    • Start Radio Talk Show
    • Education Podcast
    • Church Podcast
    • Nonprofit Podcast
    • Get Sermons Online
    • Free Audiobooks
  • MONETIZATION & MORE

    • Podcast Advertising
    • Dynamic Ads Insertion
    • Apple Podcasts Subscriptions
    • Switch to Podbean
    • YouTube to Podcast
    • Blog to Podcast
    • Submit Your Podcast
    • Podbean Plugins
    • Developers
  • KNOWLEDGE BASE

    • How to Start a Podcast
    • How to Start a Live Podcast
    • How to Monetize a Podcast
    • How to Promote Your Podcast
    • Mobile Podcast Recording Guide
    • How to Use Group Recording
    • Podcast Advertising 101
  • Support

    • Support Center
    • What’s New
    • Free Webinars
    • Podcast Events
    • Podbean Academy
    • Podbean Amplified Podcast
    • Badges
    • Resources
  • Podbean

    • About Us
    • Podbean Blog
    • Careers
    • Press and Media
    • Green Initiative
    • Affiliate Program
    • Contact Us
  • Privacy Policy
  • Cookie Policy
  • Terms of Use
  • Consent Preferences
  • Copyright © 2015-2025 Podbean.com