Is Healthcare Going Digital? The Role of Virtual Care

The COVID-19 global pandemic spurred rapid advancement for telemedicine, breaking down barriers both for healthcare providers and for patients. Since Baptist Health expanded its Virtual Care capabilities, providers have seen more than 125,000 patients remotely. In this “HealthTalks Now” episode, the team talks with Brett Oliver, MD, chief medical information officer, and a practicing primary care physician, and Nick Sarantis, director of Digital Health. They walk listeners through each Virtual Care option, including virtual visits, e-visits, and telephone conversations, and explain costs, insurance coverage, and access through the MyChart patient portal. In addition, they discuss the next steps for Virtual Care and other innovative digital tools Baptist Health is using to enhance patient care.