BONUS CONTENT: The Best Ways to Handle Client Requests

When client requests are coming in from all angles, things can get overwhelming, to say the least. In order to filter out “pie in the sky” ideas while still acknowledging the requests from the company you are working with, there are several processes you should get in tune with. Here at Trinity Web Media, we always do our best to respect our clients’ requests and respond to them promptly. One of the ways to ensure we keep on track with requests is by implementing a ticketing system.

There are a variety of different ticketing systems out there, but we tend to side with GitHub. By permitting the higher-ups in a company to make requests, those lower on the chain can have a dialogue before it reaches us. This way, when we hop on a new task, we know it’s going to be the real deal.