HUMANS are not robots

The sources explore the concept of “Human First” as a critical approach to organizational performance, particularly in high-risk industries. One source, “Error Humano,” examines the limitations of traditional safety and performance management frameworks that focus on control and metrics, arguing that human behavior is often overlooked. It emphasizes the need to understand the root causes of errors and accidents, acknowledging that these are often rooted in complex organizational systems and cultural factors. The other source, “Human First,” presents a practical framework for implementing a "Human First" approach. It suggests a process of diagnosis, communication, and action, emphasizing the importance of creating a culture where safety, innovation, and employee well-being are prioritized. The sources utilize insights from behavioral science and organizational development to build a compelling case for integrating these principles into industrial practices, promoting greater safety, efficiency, and innovation.