E151: How to Handle Customer Feedback Without the Stress, With Rachel Harris
De-stress Your Business

E151: How to Handle Customer Feedback Without the Stress, With Rachel Harris

2025-01-27
Customer feedback can be a gift—or a challenge. For service businesses, mastering how to handle it is key to improving your offering and keeping clients happy. But what’s the best way to respond to tough criticism without defensiveness or ensure glowing praise doesn’t go unnoticed?   In this episode of De-stress Your Business, Rachel Harris, aka “accountant_she,” shares her proven process for handling customer feedback in a way that fuels growth and reduces stress. Rachel, an award-winning accountant and advocate for small businesses, reveals how to:
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