Building a foundation that is set to last because we're here to stay aligns with one of my core values, which is employee leadership and growth. - Omar Miller
If you're feeling frustrated and disappointed with high turnover rates and a lack of employee loyalty in your cleaning company, then you are not alone!
Despite providing competitive salaries and benefits, you may find that your employees lack a sense of belonging and commitment.
Instead of the dedicated workforce you desire, you may be witnessing a lack of motivation, decreased productivity, and a revolving door of employees.
My special guest is Omar Miller
Meet Omar Miller, the tenacious, New York-based business aficionado who has made remarkable strides within the cleaning industry.
Over five years, Miller's leadership has crafted a strong company culture that successfully navigates the notoriously competitive world of New York businesses.
His company, Advantage Cleanings, stands strong amidst industry giants, managing to compete on an impressive level while putting its workforce first.
His ethos of employee growth and leadership has been a pathway to not only industry success but also to a loyal, dedicated workforce ready to weather any storm.
The key moments in this episode are:
00:00:00 - Building a Foundation for Employee Leadership and Growth,
00:03:47 - Overcoming Challenges and Establishing a Reputation,
00:09:26 - Cleaning Attractions and Mitigating Pathogens,
00:11:50 - Training and Development for Employees,
00:15:59 - Introduction to Rockstar Custodian of the Year,
00:16:44 - Expansion and National Level Opportunities,
00:19:23 - Streamlined System and Effective Communication,
00:21:45 - Retention and Understanding Employees,
00:24:52 - Intensive Onboarding Process and Technology,
00:30:43 - Finding Middle Ground,
00:31:39 - Remembering 9/11,
00:33:57 - The Importance of Indoor Air Quality,
00:35:35 - Frontline Technicians as True Responders,
00:36:23 - Words of Wisdom and Personal Goals,
Connect with Omar Miller here: https://www.linkedin.com/in/omar-miller-203205176/
Advantage Cleaning Website: https://advantagecleaningllc.net/
WEBSITES
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ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/
ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/
SOCIAL
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PODCAST: https://beyondcleanwithace.podbean.com/
FACEBOOK: https://www.facebook.com/AcademyofCle...
TWITTER: https://twitter.com/rockstarsclean
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BCWA S4:E54 Sean DeVore and Dave talk about signs taped to carpet, residues, masks and handwashing stations.
BCWA S4:E53 Kevin Stoller talks with us about what is happening now and in the coming months in K-12 schools.
BCWA S4:E52 Bill Fellows is back talking the pH chart, strength of chemicals and safety.
BCWA S4:E51 Dr. Aaron Buchko talks about the void in behavior we are all going through at this stage of the pandemic.
BCWA S4:E50 Sean Devore is back and the topic of masks and disinfecting floors is on our minds.
BCWA S4:E49 Chris Tuff helps us understand how to effectively recruit, retain and motivate Millennials.
BCWA S4:E48 Bill Fellows is back talking about COVID, disinfectants and Safety Data Sheets.
Dr. Whiteley talks about quantitative measurements of cleaning outcomes
BCWA S4:E47 Douglas Henley has a few words on how a BSC excels during challenging times.
BCWA S4:E46 Christian Harris, located in London, England is here to talk about slippery, grimy floors and hygienically cleaning them.
BCWA S4:E45 Steve Hanson talks about residential vs commercial cleaning.
BCWA S4:E44 Dr. Whiteley talks about COVID and international response via the cleaning industry.
BCWA S4:E43 Sean and Dave talk cleaning, floors, carpet, social distancing and gardening.
BCWA S4:E42 Mike and Dave talk about what clients want to see when going back to a restaurant.
BCWA S4:E41 Andrew talks about "brain based learning".
BCWA S4:E40 Tommy Breedlove talks about his book, Legendary: A playbook for building and living a legendary life.
BCWA S4:E38 Dave talks about changing the norm and habits.
BCWA S4:E37 Dave talks about the Rock Star Keynote presentation for April 15th.
BCWA S4:E36 Ken Horton talks about concerns, focus and solutions.
BCWA S4:E35 Talking New Technologies and Floors with Sean DeVore at Mannington Mills
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