Karan Froom is the Director, Business Transformation Organizational Change Management at The Clorox Company. After sitting through an orientation class at a banking job, she found a passion for teaching people. Karan sits down with host Justin Lake to talk about the issues facing frontline employees and how to overcome them.
Takeaways
Quote of the show
16:29 “I use the concepts that I like to think of as a funnel. So if you think about the top of the funnel being the broad concepts of the benefits of what the change is, and then as you go down the funnel, you get more specific…It's a process, I like to talk about change as being an art and a science.”
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