S6-Ep27: Disruption and Innovation in the Credit Industry

Guest: Eric Haller

The future of credit is quickly evolving in today’s digital world. Eric Haller joins the program today to share about the importance of virtual and augmented reality, voice and text for credit, and the use of artificial intelligence and machine learning, which are both paramount in the transformation of credit.

 

Continued Innovation: Experian DataLabs

Eric Haller, Executive Vice President of Experian DataLabs, provides this blog. Eric shares the programs and resources Experian is innovating to make a difference in the fight against the pandemic as a companion to his podcast Disruption and Innovation in the Credit Industry.

At Experian, we’re dedicated to innovation, and the COVID-19 pandemic has been an impetus for further innovation. Our driving force of successful innovation is our employees. We foster a culture of continuous innovation, from the way we work to the solutions we create.

Global Hackathon 

As part of our effort to mitigate the impact of the pandemic, we’re launching Experian’s first-ever Global Hackathon. Taking place between June 1 and 5, we’ve invited all our employees to get involved and connect, share knowledge and find new ways to help our clients and consumers on the road to recovery from the COVID-19 pandemic.

Mitigating COVID-19 Crisis Through Our Innovations 

In addition to the Global Hackathon, we’ve committed vast resources to develop innovative technologies and new sources of data and analytics to drive solutions that help people, businesses and society at large.

For example, to aid in the United States re-opening efforts, Experian has made available a free interactive U.S. map showing populations at-risk of being most susceptible to developing severe cases of COVID-19. The Experian COVID-19 Outlook and Response Evaluator (CORE) tool is intended to help guide healthcare organizations and government agencies as they plan for COVID-19 recovery in the months ahead. The map leverages de-identified data such as pre-existing conditions and social determinants of health to form a comprehensive picture that predicts possible pandemic impact on communities.

To help essential organizations during the pandemic, Experian also created At-Risk Audiences, which leverage our data assets to identify groups of individuals that are most likely to be impacted. These new privacy-compliant segments, offered free of charge, are designed to help these organizations find and communicate with at-risk populations, enabling them to deliver essential services as quickly as possible.

In the UK, we’re working side–by–side with the government. As part of this, we’re building models to help predict how this disease will spread in local populations and predict the effectiveness of various treatment therapies.

In Brazil, we’ve organized a coalition of universities, data companies and technology leaders to launch Covid Radar with the purpose of working together to minimize the impacts generated by the COVID-19 pandemic and contribute to the recovery of Brazil’s economy. The Covid Radar integrates companies to the hospitals and communities that need donations of ventilators, personal protection equipment, or other supplies.  In addition to providing case monitoring and disease forecasting.

The COVID-19 crisis has forced innovation and change on a scale and pace we wouldn’t normally see. We remain relentlessly focused on helping vulnerable communities, strengthening the resilience of businesses, and playing an important role in helping consumers and the world economy get back to strength. As part of our global innovation program, we’re hosting a global hackathon to help our employees create new ways to help our clients and consumers on the road to recovery from the COVID-19 pandemic.

As one of the world’s most innovative companies, we’re doing everything at Experian we can to provide our unique insights back to key stakeholders so they can prioritize help those who need it most urgently.

 

About the Author

Eric Haller is the Executive Vice President and Global Head of Experian DataLabs. Experian DataLabs is responsible for developing innovative products generated from break-through experimentation leveraging artificial intelligence and data assets from a variety of sources. He led the creation of labs in the US, UK & Brazil that support research & development initiatives across the Experian enterprise.  Prior to Experian, Eric was responsible for new products with Sequoia Capital backed Green Dot. Eric also co-founded identity fraud detection business iDawg which was later renamed ID Analytics. ID Analytics was acquired by LifeLock which is now part of Symantec. Other roles held by Eric includes Chief Marketing Officer of the first publicly traded machine learning company and executive roles with Visa & MasterCard.