ChargeForward With Chargebacks911
Technology
Harlan Hutson, Director of Strategic Partnerships for Chargebacks911 sits down for a fascinating conversation. He discusses his professional background, going from studying music performance in college to becoming one of the world’s leading payments industry experts. Harlan relates his musical background to business, observing that a great leader is someone who coordinates talent, but allows everyone to play the role they’re meant to play. “If I make a sale, but the setup team just ignores the client, we’re not playing in harmony,” he says. They also delve into Harlan’s work in protecting merchants from “chargeback ugliness,” as they put it, and identifying merchant pain points on an individual basis to develop custom solutions.
Small Business Advocate (Interview)
Back-to-School Chargebacks (Blogs on Tape)
Agile Fraud Protection (Blogs on Tape)
Savvy Business Radio (Interview)
Avoiding Chargeback Turbulence (Webinar)
Mastercard Negative Option Billing (Blogs on Tape)
Chargebacks 101 with Monica Eaton-Cardone and Ravelin (Interveiw)
Mastercard Dispute Resolution (Blogs on Tape)
Beyond VCR (Webinar)
Chargebacks Rebuttal Letter (Blogs on Tape)
PayPod: The True Business Cost of Chargebacks (Interview)
The History of Chargebacks (Blogs on Tape)
Fighting Fraud on All Fronts (Webinar Replay)
Chargeback Rules & Process (Blogs on Tape)
Fighting Fraud & Reducing Chargebacks (Interview)
Venmo Chargebacks, Exploring the Risk (Blogs on Tape)
Avoiding Troublesome Traffic (Webinar Replay)
History of Chargebacks (Blogs onTape)
Innovating Past Your Setbacks (Interview)
What is Friendly Fraud (Blogs on Tape)
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