1 | Online Video Coaching 2020-03-29 |
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2 | Saying no without jeopardising your reputation or career 2015-07-09 |
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3 | Dealing with difficult people - angry or complaining customers 2015-05-18 |
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4 | Dealing With Difficult People - a demanding boss 2015-05-15 |
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5 | Emotional Intelligence at work (Rebroadcast) 2015-05-04 |
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6 | How to complain effectively without getting embarrassed (Rebroadcast) 2015-05-03 |
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