Home Health Revealed (+Palliative and Hospice)

Investing in People: Melissa Battistella of Cadre Hospice on RCM, Leadership, and Lasting Change

For our final Live from the Alliance Conference episode of Home Health Revealed, Hannah Vale and Sara Nigro close out the series with an incredible conversation with Melissa Battistella of Cadre Hospice. With deep expertise in revenue cycle management (RCM) and years of hands-on leadership, Melissa shares what it really takes to guide teams through change while keeping people—and purpose—at the center. Melissa dives into: Leveraging human capital and why investing in your people delivers the greatest returns Teaching teams to master Medicare collections with confidence How to bundle into payor projects and document strategically so denied claims get paid The value of training as an investment, staying ahead of RCM “snowballs,” and building sandboxes for safe experimentation Avoiding analysis paralysis by creating safe spaces to use data, explore root causes, and strengthen decision-making Her insights make it clear: lasting success in RCM isn’t just about processes—it’s about people leading those processes. If you’re ready to rethink how you support, teach, and empower your team, this is the conversation for you.

Building from the Ground Up: Jake Panowicz on Launching Haven Hospice

In this episode of Home Health Revealed: Live from the Alliance Conference, hosts Michael Greenlee, Sara Nigro, and Hannah Vale sit down with Jake Panowicz of Haven Hospice. Though Haven has only been open just over a year, the new agency is already caring for around 70 patients—a testament to the foundation of trust and shared purpose Jake built with his team. Jake, no stranger to startups (this is his third business), pulls back the curtain on what it really takes to launch a hospice agency. He dives into: Choosing the right team and leading with shared mission Understanding the ins and outs of accreditation and state licensure The milestone of admitting your very first patient Preparing for the unknown, especially the challenges of securing a Medicare number Why intentional planning—and mentorship—make all the difference Sara and Hannah agree: Jake has the heart of a mentor, and he openly offers encouragement and guidance to those stepping into the industry with the right intentions. If you’re considering starting a hospice or home health agency—or just want to hear the journey of an inspiring new leader—this episode is packed with experience-driven wisdom.

Prepare Now! Simplify Your Home Health Agency’s 2026 Survival—with FinHealth Score & Action Strategies

In this episode of Home Health Revealed, host Hannah Vale welcomes back Victoria Kuklina, of FinHealth, for Part Two: an actionable guide to what home health agencies can do NOW to prepare for the 2026 rate cuts—under the Home Health Proposed Rule 2026. Victoria shares essential strategies for immediate action, including budgeting, scenario planning, and operational readiness for agencies navigating the upcoming payment reductions. Plus, discover her free tool, the FinHealth Score, which simplifies your agency’s financial readiness to a single, easy-to-understand number and provides tailored, actionable insights to help you plan and protect margins. In this episode: Budgeting amid regulatory changes How to approach scenario planning: manage risk with data-driven forecasts Operational strategies for staffing, patient access, compliance, and cash flow as the rules shift How to use the FinHealth Score tool to benchmark readiness and access practical guidance Vital updates as CMS transitions from the proposed rule to the home health final rule 2026 Proactive steps agencies can take now to build resilience and advocate for quality care Whether your agency is just starting to assess the impact or already designing contingency plans, tune in for a practical roadmap to staying ahead. Like, subscribe, and share to help home health leaders navigate the changes and optimize financial health ahead of 2026!

Medicare Rate Cuts 2026: How Home Health Leaders Can Survive HHPPS Challenges | w/ Victoria Kuklina

In this episode of Home Health Revealed, host Hannah Vale welcomes Victoria Kuklina, former CFO of Pinnacle and co-founder of FinHealth, for a deep dive into the 2026 PPS Proposed Rule and its widespread implications for home health agencies. With potential Medicare rate cuts of 6.4%, supported by MedPac recommendation of 7% Post-Acute Care adjustment, and OBBBA impacts on the table, home health leaders face unprecedented financial pressures. Victoria shares insights from her upcoming white paper, explores contradictions in MedPAC’s data presented in the report and final recommendations, and explains what agency leaders should expect heading into 2026. This episode covers critical topics for home health executives, including: Startup realities and the year-end scramble facing the industry The impact of RCD, DSO, and regulatory burdens on agency health Strategies for financial leadership, budgeting, and proactive scenario planning The ongoing disconnect between CMS policymakers and frontline providers The industry’s future as the 85+ population is projected to triple in the coming years If you’re responsible for preparing your agency for future challenges, this conversation is packed with actionable strategies and foresight to help you plan effectively.  

Driving Value: Katrina Reese of Enterprise Fleet Management on Supporting Home Health Teams

In this episode of Home Health Revealed: Live from the Alliance Conference, Michael Greenlee and Sara Nigro sit down with Katrina Reese of Enterprise Fleet Management to talk about one of the most practical—but often overlooked—needs in home-based care: reliable transportation for your staff. Katrina shares how Enterprise partners with agencies to provide cost-effective, safe, and dependable fleet solutions that ensure caregivers can focus on what matters most—serving patients. From managing expenses and reducing liability to improving reliability and employee satisfaction, Katrina highlights the benefits that come when agencies no longer have to worry about the logistics of vehicles. If your team is on the road every day, this episode is packed with insights you won’t want to miss.