On today's episode of the Spapreneur® Podcast, Ramona Rice is kicking off the Spapreneur® Excuses series. Excuses are easy but working towards your goals takes effort, time, and luck. In this episode of the Spapreneur® Podcast, Ramona Rice is going to go over some common excuses she sees in the spa world and how to overcome them.
Topics Covered:Excuse 1: Clients
Have a client standards agreement Understand client expectations
Know your ideal client for your business and for each staff member
Retention as a company focus
Excuse 2: Not enough time
Prioritize what’s important
Track your hours
Use block scheduling
Excuse 3: I don’t have the knowledge
Crowdsourcing information in Facebook Groups
Sign up for business training
Excuse 4: Not enough staff
The unemployment extra money is running out
Have a hiring plan in place
Your ideal team member avatar
Excuse 5: No Money
Profit first - book by Mike Michalowicz a proven system of business accounting and accountability that will enable you to enjoy profits as a business owner
Know your numbers - you have to know how much
Stop asking for financial advice in Facebook groups
Resources Mentioned:https://www.facebook.com/groups/spapreneur/ (Spapreneur® Alliance Group)
https://player.captivate.fm/episode/4ce3690b-85c8-4575-9aad-f5803fd7ad4f (How to Protect Your Business Legally Podcast Episode )
Download the Client Retention Calculator
https://www.amazon.com/Joy-Missing-Out-Live-Doing/dp/1400214432/ref=sr_1_1?keywords=joy+of+missing+out&qid=1625578774&sr=8-1 (Joy of Missing Out Book )
https://spapreneur.com/spapreneur-mastermind/ (Spapreneur Mastermind )
Traction by Geno Wickham
Profit first - book by Mike Michalowicz
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