Ep. 127: Selling imported ice cream online during COVID-19 with Bjorn van der Veen
About Bjorn van der Veen:
Originally from the Netherlands, Bjorn is an experienced Digital Marketing and e-commerce professional who has been living in China for 15 years. He has worked in Online and Digital Marketing for 12 years and is a trusted Tmall Partner.
In 2015, he launched Arctic Solutions, a full-service e-commerce solutions provider, that focuses on temperature-controlled products for the Chinese market.
Ranging from -21 to 21 degrees, Arctic Solutions covers everything from logistics, customs clearance, temperature controlled warehousing, last mile delivery, customer service, cross border payments, technical solutions and marketing.
Episode Content:
Recently we hear food exporters started worrying that the Chinese consumers are afraid of buying imported foods, especially frozen, because of the severe COVID-19 outbreaks associated with the facilities where imported foods were stored and handled. We wanted to know what are the actual impacts of COVID-19 in the food sector and what can be done to improve the cold-chain management during the pandemic.
We cover all kinds of things around e-commerce and cold-chain, but in short, it comes down to the following:
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