Rajnish Kumar on The Custodian of Trust

In this episode, Karthik speaks to Rajnish Kumar - former chairman of the State Bank of India. Rajnish has recently published a memoir called "The custodian of Trust" in which he has written in detail about the tumultuous time between Oct 2017 and Oct 2020 during which he was Chairman and also about events that led to it. Karthik and Rajnish speak about the crisis at YES bank, the fall of Jet Airways, and also the Non-performing loan threat among Indian banks - all incidents in which SBI had a vital role to play. They also speak about the days of Demonetisation and how the largest public bank in India coped with the economic and humanitarian crisis that unfolded shortly thereafter. Rajnish also talks about bringing in a healthy organizational culture within SBI and ensuring that the bank evolved itself to keep up with the times and also cater to the younger generation of digital-first customers.

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