How to Ask Patients the Right Questions with Dr. Michael Massey
In this episode we are welcoming Dr. Michael Massey. Not only does Dr. Massey run his own clinical practice, but he also partnered with a friend and started Practice Mechanics. The mission at Practice Mechanics is to be the one-stop resource for administrative, billing, and risk management needs. Additionally, to provide a repository for evidence-based clinical evaluation and treatment instruction. Today, Dr. Massey is sharing tips on administrative practices, how to ask your patients the right questions, and why you should focus on the patient experience.
“I think the mistake a lot of people make is complacency… if you’ve seen somebody and you’re familiar with them… and they call and make an appointment and come in… a lot of people go ‘I know that person, I know what they’ve got’… and they just continue the treatment as if they never missed a beat. That’s when you miss things.” – Dr. Michael Massey
Topics Covered Include
Practice Mechanics Instagram: https://www.instagram.com/practicemechanics/
Practice Mechanics Website: https://practice-mechanics.com/
Clinic Gym Connect – www.clinicgymconnect.com
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