040. Can NGOs Stay Human-Centered while Embracing Smart Tech? Beth Kanter and Allison Fine
Summary
The new generation of 'smart technology' - chatbots, AI, machine learning, natural language processing, robots etc. can bring major benefits to nonprofits - if they can discern what they need to do to remain human-centered in their choice of technology. And if they remain aware of the potential for bias in AI-generated data, given its profound potential negative impact?
What can nonprofits – who are frequently not digital natives, let alone coders themselves – do to protect themselves against these?
In this episode, we discuss the timely new book by Beth Kanter and Allison Fine: 'The Smart Nonprofit: Staying Human-Centered in an Automated World'.
Beth’s Bio:
Allison’s Bio:
We discuss:
Quotes
“This book is not technical to me”
“Leading through resistance in organizations is among others about doing away with outmoded ideas that only people can do nonprofit tasks”
Resources:
Beth’s LinkedIn
Beth’s website
Allison’s LinkedIn
Allison’s website
Harvard Business Review article: How Smart Tech is Transforming Nonprofits
Amazon link to book - The smart nonprofit: staying human-centered in an automated world: here
Online course on Virtual Team Leadership skills
Youtube video of this podcast
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