70. Mastering Resigns and Referrals: Winning Strategies for Building Long-Term Customer Relationships w/ Taylor Dru
If you’re not focusing on client retention and referrals, you’re missing a trick (and a lot of business). In today’s episode, I brought on Customer Experience Expert, Taylor Dru, who is the master at creating client experiences that create loyal customers 4 lyf.
In this episode, we'll explore how to build strong relationships with your clients, and the importance of delivering exceptional service to earn their trust and loyalty. And of course, tangible strategies you can implement to get more resins and referrals.
APPLY FOR 1:1 COACHING HERE
FIND TAYLOR DRU ONLINE:
Website: www.taylordru.com
Instagram: www.instagram.com/thesystemsguru
Free 'I Love My Clients' Masterclass: http://systemsguru.ck.page/i-love-my-clients
Work with Taylor: https://snipfeed.co/thesystemsguru
FIND ME ONLINE:
FREE DOWNLOAD: 64 Story Sales prompts
FIND ME ON THE GRAM: https://www.instagram.com/katiebambrickcoaching
Remember to subscribe to the podcast so you never miss an episode and leave a rating (we're only interested in 5 stars round here - lol jk, but srsly).
Topics covered: referrals, client retention, resigns, customer experience, word of mouth marketing
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